Lead Barista & Team Mentor

Goddess and the Baker; Wilmette (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Goddess and the Baker in Wilmette, IL is seeking an experienced barista to join our front-of-house team. You will prepare and serve coffee and tea, maintain product standards, train new baristas, and support weekly ordering, inventory, and store projects.

The ideal candidate has at least 2 years in specialty coffee, strong communication, and leadership skills, with a calm, professional demeanor and a commitment to hospitality. This hourly role includes tips.

Qualifications

• At least 2 years of experience in specialty coffee and the coffee industry.
• Excellent verbal and written skills.
• Flexible schedule.
• Able to teach latte art.
• Able to keep a calm, mature, professional demeanor when needed.
• Well-organized and detail-oriented, and demonstrates a desire to learn.
• Be a model barista in bar skills, customer service and enthusiasm with the ability to lead, communicate and train team members.
• Must be able to adapt to new procedures with ease, and confidently inform staff of changes.
• Valid Food Handlers Certification.

Responsibilities

• Knowledge of all menus: bar, food, bakery
• Is able to work all FOH stations
• Maintains the highest quality, consistent product standards
• Cultivates a professional, friendly and efficient work environment
• Greets all customers with fast, friendly, personalized service and develops a rapport with our guests by learning their names, favorite drinks and food items
• Ensures that the company’s brand is properly reflected by keeping a well-maintained, clean, organized and stocked coffee bar
• Prepares and serves coffee and tea beverages that adhere to our company’s quality standards. You must ensure that all baristas are consistently reflecting the company’s recipes and presentation standards
• Makes sure barista’s aprons and uniforms are clean and presentable
• Continuously keep baristas informed of any events, changes, areas that need improvement, and areas of excellence
• Manages and assists in the training and development of new barista hires
• Keeps all FOH staff informed of drink LTO drink specials, and any pertinent bar-related changes
• Makes sure store baristas are prepared for LTO drink special releases
• Maintains coffee knowledge on current offerings. Confidently and accurately communicates product info to customers
• Make sure smallware inventory is completed and communicates shortage to GM
• Places beverage orders with vendors every week
• Keeps track of sales and inventory pars, and adjusts accordingly
• Ensures all projects and responsibilities are completed in a timely, efficient manner
• Keeps equipment operating by following operating procedures, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs
• Maintains inventory of nitrogen gas tanks
• Improves bar quality by studying, evaluating and redesigning processes. Implements relevant changes with help of Coffee Director
• Offers suggestions for improving, and maintaining the appearance of the store and coffee bar
• Ensures adherence to all health and safety requirements

Skills

Coffee experience

Verbal & written communication

Latte art

Team leadership

Adaptability

Organization & detail

Training staff

Customer service

Espresso machines

Education

Food Handlers Certification

Job description

Goddess and the Baker in Wilmette, IL is seeking an experienced barista to join our front-of-house team. You will prepare and serve coffee and tea, maintain product standards, train new baristas, and support weekly ordering, inventory, and store projects.

The ideal candidate has at least 2 years in specialty coffee, strong communication, and leadership skills, with a calm, professional demeanor and a commitment to hospitality. This hourly role includes tips.