Lead Barista & Store Ops Coach

Kroger; Des Plaines (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Tuition reimbursement

Associate discounts

Career growth opportunities

Job summary

Kroger in Des Plaines, IL is seeking an Assistant Manager to help run daily operations, maximize financial contribution, and develop associates while modeling our core values.

You will deliver great customer service, train staff, ensure policy compliance, maintain health and safety standards, and support scheduling and reporting to drive store performance. This role requires flexible hours and a commitment to teamwork.

Qualifications

• High school diploma or GED, plus 1-2 years' experience in customer service, plus six months management experience; or combination of relevant education and experience.
• Minimum 18 years of age/19 in Idaho.
• Ability to pass drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends on a regular basis and work any shift.
• Ability to organize/prioritize tasks/projects.
• Any licenses or certificates required by federal and/or state.
• Knowledge of company policies, procedures, and organizational structure.
• Related experience.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service
• Train and develop associates to demonstrate all customer service and operating standards
• Verify corporate policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner
• Demonstrate and verify all Kroger standards are followed
• Maintain health, safety, and sanitation guidelines for all products
• Perform and direct others to complete the cleaning and operational tasks in accordance with the store Duty Rosters
• Comply with merchandising, stocking, rotating, product storage, ordering, and markdown standards
• Assist in kiosk scheduling and adjust staffing to meet store and business needs
• Verify all cash handling and cash register functions are performed in an accurate and consistent manner
• Verify the proper types and amounts of materials, supplies, and merchandise are ordered and stocked
• Communicate new product information to associates in an effective manner
• Completes accurate, timely reports, as required
• Successfully complete and implement Advanced Store Training
• All store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect "Our People Are Great"
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Job description

Kroger in Des Plaines, IL is seeking an Assistant Manager to help run daily operations, maximize financial contribution, and develop associates while modeling our core values.

You will deliver great customer service, train staff, ensure policy compliance, maintain health and safety standards, and support scheduling and reporting to drive store performance. This role requires flexible hours and a commitment to teamwork.