Lead Barista: Growth & Flexible Scheduling

FRY; Phoenix (AZ); On-site; USD 38,000 - 64,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Career growth

Job summary

Kroger is seeking a Store Operations professional to ensure service standards in a busy department at the Phoenix location. You will supervise staff, manage schedules, and assist customers with specialty coffee products while upholding core company values.

The role emphasizes teamwork, professionalism, and adherence to store policies in a fast-paced, on-site environment. Weekend and holiday availability is required to support operations and promotions.

Qualifications

• Must be a trained and certified barista.
• Effective written and oral communication skills.
• Past work record reflects dependability and integrity.
• Willing and available to work weekends and holidays as needed.

Responsibilities

• Increase sales through effective marketing and merchandising of products in the Department.
• Assist in supervision and direction of department personnel to ensure quality customer service.
• Delegate job assignments and responsibilities to associates in accordance with duty rosters.
• Order and maintain stock and supplies, monitors conditions and appearance of same throughout the department.
• Monitor code dates and product rotation, removes out of code product.
• Holds personnel in department accountable for their job assignments and responsibilities.
• Writes department schedules, coordinating requests and bids and business needs.
• Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales (as applicable).
• Maintain customer service area and equipment in a clean and appealing manner.
• Demonstrate Customer 1st Behavior when taking care of customer needs.

Skills

Barista certification

Supervisory skills

Customer service

Communication

Job description

Kroger is seeking a Store Operations professional to ensure service standards in a busy department at the Phoenix location. You will supervise staff, manage schedules, and assist customers with specialty coffee products while upholding core company values.

The role emphasizes teamwork, professionalism, and adherence to store policies in a fast-paced, on-site environment. Weekend and holiday availability is required to support operations and promotions.