Lead Barista & Coffee Team Coach

ADP, Inc.; Town of Ithaca (NY); On-site; USD 45,847,000 - 57,859,000; Full time

Job summary

Gimme! Coffee is seeking a Lead Barista for the CoCo cafe in Ithaca with strong leadership and a passion for specialty coffee. You will guide a fast-paced team, ensure top-tier service, and support daily cafe operations.

The role emphasizes coaching, beverage quality, inventory management, and collaboration with the Store Manager. You will train staff, monitor labor, and maintain a welcoming cafe environment for customers and colleagues alike.

Qualifications

• Experience leading a cafe team.
• Strong customer service and communication skills.
• Passion for coffee and willingness to teach others.

Responsibilities

• Lead on-the-floor and in-store operations, ensuring fast, friendly service.
• Coach and train staff; monitor beverage quality and consistency.
• Oversee inventory, scheduling, and daily labor to meet store goals.
• Collaborate with Store Manager on initiatives to improve store performance.

Skills

Leadership & team coaching

Customer service excellence

Barista skills & espresso knowledge

Inventory management

Staff training

Tools

Trello

POS system

Inventory software

Job description

Gimme! Coffee is seeking a Lead Barista for the CoCo cafe in Ithaca with strong leadership and a passion for specialty coffee. You will guide a fast-paced team, ensure top-tier service, and support daily cafe operations.

The role emphasizes coaching, beverage quality, inventory management, and collaboration with the Store Manager. You will train staff, monitor labor, and maintain a welcoming cafe environment for customers and colleagues alike.