Lead Barista & Café Team Leader

Barnes & Noble; Fairfax (VA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Employee Discount

EAP

Sick Pay

Paid Time Off

Company Paid Holidays

401(k) with Company Match

Health Benefits

Job summary

Qualifications

• Must be able to stand for long periods and perform physical tasks such as lifting, bending and walking.
• Ability to work at multiple store locations as needed.

Responsibilities

• Maintain reliable and punctual attendance and provide leadership on the café floor.
• Fill scheduling gaps and cover shifts as needed across early mornings to late evenings, including weekends and most holidays.
• Lead by example: stay positive, proactive, and supportive of colleagues and customers.
• Be cheerful with customers and help them, elevating the in-store experience.
• Demonstrate willingness to learn, develop barista skills, and guide others in best practices.
• Act as a resource for baristas and booksellers, addressing concerns and escalating issues to leadership.
• Lead the café team to hit sales objectives and promote new offerings and memberships.
• Coach staff on training tools, safety, hygiene, and FIFO inventory practices.
• Ensure café cleanliness, neat presentation, and adherence to loss-prevention procedures.
• As skills grow, advance in the Barnes & Noble career path while maintaining policy compliance.

Job description