Lead Barista & Café Team Coach

Barnes & Noble, Inc.; Fairfax (VA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Employee Discount

EAP

Sick Pay

Paid Time Off

Job summary

Barnes & Noble, Inc. is seeking a Lead Barista to join our Fairfax, VA café. You will lead daily operations, guide the team on product presentation, and ensure the café runs smoothly while delivering warm, knowledgeable service to customers.

This role emphasizes hands-on leadership, training, scheduling, performance coaching, and maintaining clean, attractive displays. You will work a flexible schedule across early mornings to late evenings, including weekends and some holidays.

Qualifications

• Maintains reliable and punctual attendance and leads by example.
• Flexible scheduling to cover store hours, including weekends and holidays.
• Positive, proactive approach with energy and initiative.
• Supportive of colleagues and sets a positive example.
• Cheerful with customers and willing to help.
• Eager to learn new skills and guide others in the store.

Responsibilities

• Lead and coach café team to deliver best-in-class customer service.
• Ensure efficient operations and high presentation standards for the bake case and fixtures.
• Coach baristas on effective customer conversations and speed at the registers.
• Oversee receiving, stocking, FIFO practices, and store cleanliness.
• Support loss prevention and safe, secure store environment.

Skills

Leadership

Punctuality

Scheduling

Customer service

Team coaching

Learning mindset

Ambition

Resourcefulness

Enthusiasm for barista role

Education

High school diploma or equivalent

Tools

Cash register skills

Food safety knowledge

Job description

Barnes & Noble, Inc. is seeking a Lead Barista to join our Fairfax, VA café. You will lead daily operations, guide the team on product presentation, and ensure the café runs smoothly while delivering warm, knowledgeable service to customers.

This role emphasizes hands-on leadership, training, scheduling, performance coaching, and maintaining clean, attractive displays. You will work a flexible schedule across early mornings to late evenings, including weekends and some holidays.