Lead Barista & Café Team Coach

Barnes & Noble, Inc.; Missouri; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee Discount

Sick Pay

Paid Time Off

Health Benefits

Job summary

Barnes & Noble, Inc. is seeking a Lead Barista to join the café team at our Lafayette, LA location. You will guide the team to maintain compelling product presentations and ensure the café runs smoothly, while being a trusted expert and hands-on leader.

The role emphasizes leadership, customer service, training, and upholding cleanliness, while coaching baristas, managing shifts, and supporting the bookfloor team.

Qualifications

• Leadership role within cafe team with dependable attendance.
• Positive and proactive approach, coaching others.
• Customer-focused with strong communication and service skills.
• Ability to manage shifts and support store operations.

Responsibilities

• Lead and coach cafe team to deliver quality beverages and service.
• Maintain compelling product displays and keep the bake case vibrant.
• Coach baristas on customer conversations, and improve register speed.
• Assist with deliveries, FIFO stock, and inventory accuracy.
• Keep the café and bookfloor clean, tidy and hazards-free.
• Support loss prevention and de-escalate challenging situations.

Skills

Leadership

Attendance

Coaching

Customer Service

Tools

POS Systems

Job description

Barnes & Noble, Inc. is seeking a Lead Barista to join the café team at our Lafayette, LA location. You will guide the team to maintain compelling product presentations and ensure the café runs smoothly, while being a trusted expert and hands-on leader.

The role emphasizes leadership, customer service, training, and upholding cleanliness, while coaching baristas, managing shifts, and supporting the bookfloor team.