Lead Barista & Café Team Leader

Barnes & Noble, Inc.; Chagrin Falls (OH); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Employee Discount

EAP

Sick Pay

Paid Time Off

Maternity and Parental Leave

Company Paid Holidays

401(k) with Company Match

Comprehensive Health Benefits (Medical

Dental and Vision

Job summary

Barnes & Noble Woodmere Café is seeking a Lead Barista to guide the café team, ensure compelling product presentations, and oversee smooth daily operations. You’ll mentor staff, maintain high standards, and foster a welcoming environment for both customers and teammates.

This role blends hands-on leadership with expert barista skills and a focus on timely service and exceptional guest experiences. You’ll work in a fast-paced, customer‑driven setting, advancing your barista career while upholding

Qualifications

• Strong customer service and guest experience
• Proven ability to lead a team on the floor
• Ability to manage caffeine beverage expectations and food prep

Responsibilities

• Lead and coach café team to deliver exceptional service
• Oversee product presentation and bake case visuals
• Ensure efficient running of the café and timely order fulfillment
• Coach baristas on point-of-sale interactions and speed
• Maintain cleanliness and safety standards in cafe area

Skills

Customer service

Team leadership

Store operations

Merchandising

Cash handling

Job description

Barnes & Noble Woodmere Café is seeking a Lead Barista to guide the café team, ensure compelling product presentations, and oversee smooth daily operations. You’ll mentor staff, maintain high standards, and foster a welcoming environment for both customers and teammates.

This role blends hands-on leadership with expert barista skills and a focus on timely service and exceptional guest experiences. You’ll work in a fast-paced, customer‑driven setting, advancing your barista career while upholding