Lead Banquet Captain: Orchestrate Seamless Events

Salamander Hospitality, Llc; Aspen (CO); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-term Disability

Long-term Disability

Basic Life Insurance

Basic AD&D

401K eligibility

Job summary

Salamander Hospitality, Llc in Aspen, CO seeks a Banquet Captain to act as the go-to on the floor for banquet events, ensuring seamless execution, exceptional guest service, and strict adherence to BEOs. You will coordinate with the Banquet Manager, culinary team, and service staff during events, setting a professional and urgent hospitality tone.

Responsibilities include leading banquet service teams, reviewing BEOs, conducting pre-shift meetings, directing servers and bartenders, ensuring

Qualifications

• Minimum 1–2 years of supervisory experience in a hotel, resort, country club, or high-volume event venue preferred, or 3 years of banquets experience.
• Minimum 2 years of hands-on food and beverage service experience required.
• Experience leading teams during large-scale events preferred.
• Basic computer skills (Microsoft Office) beneficial.
• TIPS or other alcohol service certification preferred (or ability to obtain).

Responsibilities

• Lead banquet service teams during assigned events including breakfast, lunch, dinner, receptions, and specialty functions.
• Review and execute BEOs to ensure accurate room setup, timing, menu execution, and service flow.
• Conduct pre-shift meetings to communicate event details, service expectations, and assignments.
• Direct servers, bartenders, and housepersons during event setup, execution, and breakdown.
• Ensure meals are served professionally, accurately, and in a timely manner.
• Circulate throughout events to monitor guest satisfaction and proactively resolve concerns.
• Maintain consistent communication with the culinary team regarding timing and special requests.
• Ensure all banquet spaces are maintained according to brand presentation and cleanliness standards.
• Mentor and coach banquet servers and support staff in service techniques and professionalism.
• Promote teamwork, accountability, and a positive work environment.
• Assist with staffing assignments and adjustments during events.
• Monitor proper use and care of banquet equipment and supplies.
• Ensure compliance with safety, sanitation, and alcohol service regulations.
• Report operational issues, guest feedback, and staffing concerns to the Banquet Manager.
• Assist with inventory controls and requisitions as directed.

Skills

Supervisory experience

Food & beverage service

Team leadership

Tools

Microsoft Office

Job description

Salamander Hospitality, Llc in Aspen, CO seeks a Banquet Captain to act as the go-to on the floor for banquet events, ensuring seamless execution, exceptional guest service, and strict adherence to BEOs. You will coordinate with the Banquet Manager, culinary team, and service staff during events, setting a professional and urgent hospitality tone.

Responsibilities include leading banquet service teams, reviewing BEOs, conducting pre-shift meetings, directing servers and bartenders, ensuring