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CoralTree Hospitality Group is seeking an experienced Banquet Captain to lead the banquet team for all events, ensuring flawless setup, service, and breakdown in a high-volume environment. You will assist in training and scheduling staff, review Banquet Event Orders, and coordinate with managers to guarantee timely execution and guest satisfaction.
Strong communication, leadership, and guest service skills are essential, along with TIPS or equivalent certification.
This position is responsible for leading the Banquet team for all banquet functions, including set-up, service, and breakdown. The Captain ensures that all personnel follow service standards to ensure that each event exceeds the guest’s expectations.
Assist Banquet Manager with selection, training, and scheduling of Banquet personnel as needed. Oversee all aspects of assigned banquet function activities, ensuring that all areas are properly set and ready for execution at the appointed time. Obtain and review Banquet Event Orders, and coordinate activities as needed to ensure timely performance of contracted setup, food preparation, and service. Monitor banquet personnel in the performance of their duties. Assist in conducting pre-shift and pre-function meetings.
Excellent oral and written communication skills. Three or more years’ experience as Banquet Captain in a high volume, upscale hotel. Exceptional knowledge and understanding of various banquet and food service techniques and standards. “TIPS” or equivalent certification. Effective leadership, management, and guest service skills.