AV Event Operations Lead

Encore Global; Aurora (CO); On-site; USD 31,684 - 37,195; Full time

Benefits offered by this job

Employee benefits options

Inclusive company culture

Job summary

Encore Global in Aurora, Colorado seeks an Operations Supervisor to lead floor operations and enhance customer service. This role requires 3-5 years in hospitality and audio-visual experience. The supervisor will manage staff, ensure service excellence, and oversee technical setups during events.

Candidates should have a bachelor's degree, advanced problem-solving skills, and must be able to lift 50 lbs. The position offers an hourly pay range of $23.00 - $27.00.

Qualifications

• 3-5 years of customer service or hospitality experience preferred.
• 3-5 years of experience in audio-visual required.
• Knowledge of technical theory.
• Must be able to lift 50 lbs.

Responsibilities

• Lead daily floor activities and ensure operational efficiency.
• Direct the workflow of technicians and assist management.
• Provide exceptional service to exceed customer expectations.
• Oversee setup, operation, and breakdown of AV equipment.

Skills

Customer service

Audio-visual experience

Problem-solving skills

Team leadership

Education

Bachelor’s degree

Job description

Encore Global in Aurora, Colorado seeks an Operations Supervisor to lead floor operations and enhance customer service. This role requires 3-5 years in hospitality and audio-visual experience. The supervisor will manage staff, ensure service excellence, and oversee technical setups during events.

Candidates should have a bachelor's degree, advanced problem-solving skills, and must be able to lift 50 lbs. The position offers an hourly pay range of $23.00 - $27.00.