Lead Automotive Technical Litigation Specialist

MSX International; Washington (CA); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health, Rx, Dental, Vision Insurance

401k Savings Plan

Health Savings Account

Disability Insurance

Employee discounts

Mileage reimbursement

Paid holidays

Job summary

MSX International in the United States seeks a Lead Technical Litigation Support Specialist to assist in warranty litigation matters, review technical cases with legal counsel, and coordinate vehicle inspections to evaluate customer concerns and repair processes.

The role requires automotive expertise, strong data analysis and reporting skills, and the ability to travel locally while operating in a hybrid work environment with significant collaboration across legal teams.

Qualifications

• A minimum of 5 years automotive experience required; BA degree or current ASE certification is preferred but previously certified individuals will be considered.
• Highly motivated, critical thinker, adaptive, and autonomous with the ability to deliver measurable results.
• Ability to travel locally/regionally to dealerships.
• Ability to analyze and document vehicle case updates using Microsoft Excel tools.
• Ability to communicate technical information to all levels.
• Ability to analyze data and create custom reports using provided templates.
• Ability to effectively use MS Outlook, MS Word, MS Excel, and MS PowerPoint.
• Ability to work independently and manage a progressive workload in a fast-paced environment.

Responsibilities

• Participate in discussions, meetings and act as a subject matter expert.
• Evaluate cases on technical merit.
• Perform vehicle inspections to evaluate customer concerns, vehicles, and repair processes.
• Report out on all evaluations and technical inspections

Skills

Travel locally

Excel data analysis

Technical communication

Data reporting

MS Office suite

Independent work

Education

BA degree

ASE certification

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Job description

MSX International in the United States seeks a Lead Technical Litigation Support Specialist to assist in warranty litigation matters, review technical cases with legal counsel, and coordinate vehicle inspections to evaluate customer concerns and repair processes.

The role requires automotive expertise, strong data analysis and reporting skills, and the ability to travel locally while operating in a hybrid work environment with significant collaboration across legal teams.