Lead Auto Service Manager - $120k+ & Weekends Off

Loxo; Gretna (NE); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

High earning potential

Paid vacation

Performance bonus

Modern facility

Strong customer traffic

Team culture

Leadership support

Job summary

Rockstar Automotive in Gretna, NE is seeking an experienced Service Manager to lead daily operations, develop a high-performing team, and deliver exceptional customer experiences in a fast-paced shop.

You will oversee sales performance, employee development, and profitability while driving productivity and quality control. This leadership role offers significant earning potential, a positive culture, and weekends off.

Qualifications

• 5+ years of automotive service management or leadership experience.
• Strong background in automotive service sales and customer relationship management.
• Proven ability to lead high-performing teams.
• Experience managing shop financial performance and operational metrics.
• Excellent communication, leadership, and organizational skills.
• Experience with shop management software (Tekmetric experience is a plus).
• ASE Service Consultant Certification is preferred but not required.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Lead the daily operations of a high-volume automotive repair shop.
• Manage and develop service advisors, technicians, and support staff.
• Monitor shop workflow to maximize productivity and efficiency.
• Drive sales while maintaining exceptional customer service and satisfaction.
• Review repair estimates and ensure recommendations are presented professionally and accurately.
• Maintain profitability through effective labor management, parts purchasing, and operational oversight.
• Track key performance indicators including sales, ARO, gross profit, labor margins, and customer satisfaction.
• Recruit, train, coach, and mentor team members.
• Handle customer concerns and ensure positive outcomes.
• Ensure quality control standards are met on every repair.
• Oversee inventory, equipment maintenance, and overall facility operations.
• Prepare operational reports and communicate performance results with ownership.
• Foster a culture built on professionalism, accountability, teamwork, and integrity.

Skills

Automotive service management

Leadership

Sales

Customer relationship management

Team development

Operational efficiency

Communication

Education

ASE Certification

Tools

Tekmetric

Job description

Rockstar Automotive in Gretna, NE is seeking an experienced Service Manager to lead daily operations, develop a high-performing team, and deliver exceptional customer experiences in a fast-paced shop.

You will oversee sales performance, employee development, and profitability while driving productivity and quality control. This leadership role offers significant earning potential, a positive culture, and weekends off.