Lead Auto Glass Technician & Calibration Expert

Boyd Group; Orlando (FL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Paid holidays

Health insurance

Dental and Vision Insurance

401(k) with company match

Disability & Life Insurance

Voluntary life insurance

Safety glasses provided

Daily pay option

Job summary

Glass America, part of The Boyd Group, is seeking a Lead Auto Glass Technician in Orlando to guide a team of technicians in advanced installations, repairs, and camera calibrations both in-shop and on mobile units.

You will mentor juniors, ensure OE calibration accuracy, and maintain strict safety and documentation standards while delivering exceptional customer service and upholding Glass America's industry-leading reputation.

Qualifications

• 7+ years of hands-on auto glass installation experience with a demonstrated ability to manage complex repairs and calibrations
• Advanced knowledge of OE calibration systems and procedures; experience with both static and dynamic calibrations
• Previous mentoring or leadership experience preferred
• Proven ability to work independently while supporting and elevating team performance
• Excellent communication, time management, and organizational skills

Responsibilities

• Perform and oversee complex auto glass installations, repairs and forward-facing camera calibrations (static and dynamic) to OE and industry standards, both in-shop and mobile.
• Provide technical guidance, troubleshooting support, and hands-on training to team members to improve efficiency and maintain a safety-first environment
• Lead daily work operations by setting the pace, mentoring junior technicians, and ensuring quality standards are consistently met or exceeded
• Collaborate with local management to monitor workflow, optimize job scheduling, and resolve customer or operational issues as they arise.
• Maintain expert-level knowledge of tools, adhesives, calibration systems, and OE procedures
• Conduct pre- and post-scans, interpret scan data accurately, and guide others in doing the same
• Ensure accuracy and timely completion of all required documentation, including calibrations, deposits, and customer paperwork
• Act as a brand ambassador by leading with professionalism and delivering outstanding customer service to support Glass America's mission to Be the Best

Skills

Leadership

Communication

Time management

Organizational skills

Mentoring

Independent work

Calibration knowledge

Tools

AGRSS Certification

Dupont Certification

Glass America Certification Exam

Job description

Glass America, part of The Boyd Group, is seeking a Lead Auto Glass Technician in Orlando to guide a team of technicians in advanced installations, repairs, and camera calibrations both in-shop and on mobile units.

You will mentor juniors, ensure OE calibration accuracy, and maintain strict safety and documentation standards while delivering exceptional customer service and upholding Glass America's industry-leading reputation.