Lead Auto Glass Technician — Calibrations & Team Leadership

Boyd Group; Jacksonville (FL); Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Medical, Prescription Drug, Dental & V

Vision Insurance

401(k) Retirement Plan with Company M

Paid time off

Parental leave

Disability & Life Insurance

Safety glasses provided

Voluntary Pay options

Résumé du poste

Glass America in Jacksonville, FL is seeking a Lead Auto Glass Technician to guide a team of technicians in high-quality installation, repair and calibration services. You will mentor staff, oversee complex repairs, ensure safety and warranty standards, and partner with local management to optimize operations while delivering outstanding customer service.

The ideal candidate has 7+ years of hands-on auto glass installation experience, deep knowledge of OE calibration systems, and proven

Qualifications

• 7+ years of hands-on auto glass installation experience and ability to manage complex repairs and calibrations.
• Advanced knowledge of OE calibration systems and procedures; static and dynamic calibrations.
• Previous mentoring or leadership experience preferred.
• Proven ability to work independently while supporting and elevating team performance.
• Excellent communication, time management, and organizational skills.

Responsabilités

• Perform and oversee complex auto glass installations, repairs and forward-facing camera calibrations (static and dynamic) to OE and industry standards, in-shop and mobile.
• Provide technical guidance, troubleshooting support, and hands-on training to team members to improve efficiency and safety.
• Lead daily work operations by setting pace, mentoring junior technicians, and ensuring quality standards are met.
• Collaborate with local management to monitor workflow, optimize scheduling, and resolve issues.
• Maintain expert-level knowledge of tools, adhesives, calibration systems, and OE procedures.
• Conduct pre- and post-scans, interpret scan data accurately, and guide others in doing the same.
• Ensure accuracy and timely completion of all documentation, including calibrations, deposits, and customer paperwork.
• Act as a brand ambassador by delivering outstanding customer service to support Glass America’s mission to Be the Best.

Connaissances

Auto glass installation

Leadership

Mentoring

Calibration systems

Safety awareness

Communication

Documentation

Outils

Calibration equipment

Description du poste

Glass America in Jacksonville, FL is seeking a Lead Auto Glass Technician to guide a team of technicians in high-quality installation, repair and calibration services. You will mentor staff, oversee complex repairs, ensure safety and warranty standards, and partner with local management to optimize operations while delivering outstanding customer service.

The ideal candidate has 7+ years of hands-on auto glass installation experience, deep knowledge of OE calibration systems, and proven