Lead Associate - Sales Support 4B

BrightClaim; United States; Remote; USD 55,000 - 69,000; Full time

Job summary

Genpact is seeking a Lead Associate in Sales Support to coordinate bid responses with cross-functional teams including sales, marketing, legal, and finance. The role focuses on developing schedules, meeting deadlines, and delivering customized proposals that meet client requirements.

You will manage bid documentation, monitor progress, and conduct post-bid reviews to drive continuous improvements while ensuring adherence to internal processes and industry standards.

Qualifications

• Bachelor-level business/marketing-related degrees preferred.
• Experience coordinating cross-functional bid responses is a plus.
• Strong understanding of sales support processes and CRM systems.

Responsibilities

• Coordinate bid response efforts with cross-functional teams (sales, marketing, legal, finance).
• Develop bid schedules, manage timelines, and ensure timely submissions.
• Review bid requirements and craft customized responses aligned with client specs.
• Collaborate with SMEs to create compelling proposals addressing client needs.
• Maintain bid documentation and track progress through lifecycle.
• Conduct post-bid analysis to identify improvements and capture lessons learned.
• Ensure bid processes comply with internal and client requirements and standards.

Skills

Business Consulting

Business Development

Change Management

Contract Management

CRM Consulting

Microsoft Applications

Salesforce

Sales Force Effectiveness

Sales Forecasting

Sales Performance Management

Education

Bachelor's - Business Administration

Bachelor's - Communication

Bachelor's - Marketing

Bachelor's - Sales

Master's - Marketing

Tools

Microsoft Applications

Salesforce

Job description

Lead Associate - Sales Support

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: Coordinate bid response efforts, collaborating with cross-functional teams (sales, marketing, legal, finance) to ensure efficient preparation and submission. Develop and manage bid schedules and timelines, ensuring all deadlines are met and submissions are delivered on time. Review bid requirements and prepare customized bid responses, ensuring alignment with client specifications and organizational standards. Work with sales, marketing, and subject matter experts to develop compelling proposals that effectively address client needs. Maintain and organize bid documentation, tracking progress throughout the bid lifecycle to ensure all components are completed. Conduct post-bid analysis to assess the success of submissions, identify areas for improvement, and implement lessons learned. Ensure all aspects of the bid process are compliant with internal processes, client requirements, and industry standards.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Marketing, Bachelors - Sales, Masters - Marketing

Certifications

Certified Cloud Security Professional (CCSP) - International Information System Security Certification Consortium (ISC²)International Information System Security Certification Consortium (ISC²), Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, CompTIA Security+ - ComptiaComptia, ISO 27001 Lead Auditor - IRCLASSIRCLASS, Microsoft Certified: Azure Security Engineer Associate - MicrosoftMicrosoft

Required Skills

Business Consulting, Business Development, Change Management, Contract Management, CRM Consulting, Microsoft Applications, Salesforce (Software), Sales Force Effectiveness, Sales Forecasting, Sales Performance Management (SPM)

Language

English (Required)

Language Proficiency -

Proficient - C2

Job Type

Regular

Master Skill List -

Sales Support

Remote Type -

Remote

Work Shift -

Day Job (United States of America)

The approximate annual base compensation range for this position is:

55,000 to 68,500 USD

Los Angeles California-based candidates are not eligible for this role

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.