Lead Assistant Manager — Hospitality & Team Growth

Dairy Queen; Grove City (Mercer County); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Flexible schedule

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Employee discounts

Paid training

Job summary

Dairy Queen is seeking an Assistant Manager in Grove City, PA to support daily restaurant operations, uphold food quality, and lead a dedicated team. You will help manage inventory, scheduling, and training while ensuring guests receive outstanding service.

The role emphasizes leadership in a fast-paced setting, compliance with safety standards, and proactive optimization of labor and costs. Benefits include flexible scheduling, paid training, and employee discounts in a supportive work

Qualifications

• 1–3 years of leadership experience in a fast-paced restaurant
• Strong customer service, communication, and team coaching abilities
• Knowledge of inventory management, cash handling, scheduling, and food safety practices
• Ability to stand for long periods and lift up to 50 pounds
• Flexibility to work varied shifts including evenings, weekends, and holidays
• ServSafe certification or willingness to obtain it

Responsibilities

• Assist the General Manager in daily restaurant operations, ensuring top-notch food quality, cleanliness, and customer service
• Manage inventory, cash handling, labor control, and shift administration efficiently
• Lead, train, and develop motivated team members to foster a positive and accountable culture
• Create memorable guest experiences by delivering outstanding hospitality and resolving concerns professionally
• Support business goals by monitoring sales, labor, and food costs, and contributing to marketing and promotional activities
• Ensure strict compliance with food safety, sanitation, and health regulations
• Promote continuous improvement and adapt quickly to changing business needs

Skills

Leadership experience

Customer service

Team coaching

Food safety practices

Education

High school diploma or equivalent

Job description

Dairy Queen is seeking an Assistant Manager in Grove City, PA to support daily restaurant operations, uphold food quality, and lead a dedicated team. You will help manage inventory, scheduling, and training while ensuring guests receive outstanding service.

The role emphasizes leadership in a fast-paced setting, compliance with safety standards, and proactive optimization of labor and costs. Benefits include flexible scheduling, paid training, and employee discounts in a supportive work