Lead Assistant Housekeeping Manager — Luxury Hotel (DC)

IHG Hotels & Resorts; Washington (District of Columbia); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Room discounts

Training programs

Wellbeing benefits

Job summary

The Willard InterContinental Washington, DC, part of IHG Hotels & Resorts, seeks an Assistant Housekeeping Manager to uphold spotless standards and lead a dedicated team at our iconic property.

You will manage housekeeping and laundry operations, coach staff, handle supplies, and respond to guest requests while ensuring compliance with safety and brand standards. This role offers a competitive compensation package and extensive benefits.

Qualifications

• Bachelor's degree or higher in hospitality or related field.
• Experience leading housekeeping teams in hotels preferred.
• Strong communication and guest-service orientation required.

Responsibilities

• Lead and coach housekeeping and laundry teams to maintain high standards.
• Manage supplies and equipment, minimize waste, support green initiatives.
• Address guest requests, VIPs, and special occasions with professionalism.
• Oversee safety compliance and staff training on procedures.

Skills

Communication skills

Interpersonal skills

Business acumen

Leadership

Education

Hospitality degree

Tools

PMS software

Microsoft Office

Job description

The Willard InterContinental Washington, DC, part of IHG Hotels & Resorts, seeks an Assistant Housekeeping Manager to uphold spotless standards and lead a dedicated team at our iconic property.

You will manage housekeeping and laundry operations, coach staff, handle supplies, and respond to guest requests while ensuring compliance with safety and brand standards. This role offers a competitive compensation package and extensive benefits.