Telecom Transformation Architect - AI

Capgemini Engineering; Denver (CO); On-site; USD 82,000 - 193,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision coverage

401(k) or RRSP retirement plans

Life and disability insurance

Employee assistance programs

Job summary

Capgemini Engineering in Denver seeks a Lead Architect to drive Agentic AI-driven telecom transformations across NOC/SOC, defining architecture and roadmaps while engaging with executive stakeholders.

You will lead workshops, shape solutions, and collaborate with AWS and client teams to design secure, scalable cloud-native platforms that improve operational efficiency and service reliability.

This onsite, senior role offers exposure to large-scale programs and a comprehensive benefits package.

Qualifications

• 15+ years of experience in Telecom, AI Automation and Digital Transformation.
• Hands-on agentic AI implementation experience.
• Strong customer handling and stakeholder management skills.
• Deep telecom domain expertise across NOC, OSS/BSS, Service Assurance and Operations.
• Experience delivering AI-driven transformation programs and automation.
• Strong AWS, cloud migration, and modernization experience.

Responsibilities

• Serve as the onsite Lead Architect for Agentic AI-driven telecom transformation across NOC/SOC and operations.
• Lead customer workshops to assess current-state operating models and pain points.
• Define AI-driven solution architectures for alarm correlation and incident management.
• Design integration patterns across alarms, events, incidents, topology, inventory and logs.
• Collaborate with AWS and customer teams to design secure, scalable cloud-native platforms.
• Lead end-to-end delivery and executive presentations on performance and business outcomes.

Skills

Telecom & AI Transformation

AI implementation

Stakeholder management

NOC/SOC domain knowledge

AWS architecture

Tools

AWS

Job description

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Role: Architect - AI & Telecom Transformation

Location: This is Onsite role in Denver CO

About the role you're considering

We are looking for a customer-facing Lead Architect to drive Agentic AI-driven telecom transformation programs (large scale NOC / SOC / Operations, etc.), leading customer workshops, shaping solution roadmaps, defining AWS-based architectures and advising business, technology and executive stakeholders.

Your Role

• Serve as the primary onsite Lead Architect for Agentic AI-driven telecom transformation across NOC, SOC, network operations, service assurance and incident management domains.
• Lead customer workshops and discovery sessions to assess current-state NOC/SOC operating models, alarm flows, ticket lifecycles, triage processes, escalation paths and operational pain points.
• Define Agentic AI-driven solution architectures for alarm correlation, event deduplication, anomaly detection, root-cause analysis, incident enrichment, ticket automation and closed-loop remediation.
• Design integration patterns for alarms, events, incidents, topology, inventory, logs, metrics, traces and operational knowledge across telecom NOC/SOC ecosystems.
• Partner with AWS, customer network teams, operations teams and engineering stakeholders to design secure, scalable and cloud-native Agentic AI telecom platforms.
• Lead solutioning, PoCs, end-to-end technical delivery and executive presentations focused on operational efficiency, service reliability, network resilience and measurable business outcomes.
• Collaborate closely with Offshore teams, business, network, security, operations, product and engineering stakeholders throughout the transformation lifecycle.

Your skills and experience

• 15+ years of experience in Telecom, AI Automation and Digital Transformation.
• Hands-on agentic AI implementation exp.
• Strong customer handling, consulting and stakeholder management experience.
• Deep telecom domain expertise across NOC , OSS/BSS, , Service Assurance, Provisioning and Operations.
• Strong experience delivering AI-driven transformation and automation programs.
• Strong AWS architecture, cloud migration, modernization and transformation experience.

The base compensation range for this role in the posted location is: $82,082-$193,440

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice:

Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment.

All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.