Lead AI Tech Product Manager

GoodRx, Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 180,000 - 288,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

ESPP

Job summary

GoodRx, Inc. seeks an experienced Product Leader to own the vision and strategy for AI use-case pods, balancing technical feasibility, customer needs, and business impact.

You will drive end-to-end delivery across engineering, data science, design, legal, and compliance, and partner with governance to ensure safety and regulatory readiness. You will define metrics for AI quality and adoption, mentor other PMs, and shape AI product craft across the organization while maintaining executive-level

Qualifications

• 8+ years of product management experience with 3+ years shipping AI/GenAI products in production.
• Experience translating business objectives into detailed AI product requirements.
• Ability to lead AI platforms and cross-functional AI agents and products.

Responsibilities

• Own product vision, strategy, and roadmap for AI use-case pods.
• Define success metrics and governance for AI features and ensure regulatory readiness.
• Mentor PMs and drive alignment across execs and stakeholders.

Skills

AI product management

Product strategy

Cross-functional leadership

Executive communication

LLMs/RAG/APIs

MLOps concepts

Stakeholder management

Data-driven decisions

Technical fluency with AI

Education

Bachelor's degree in a technical field

Advanced degree a plus

Tools

LLMs

RAG

APIs

MLOps

Job description

GoodRx is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000 healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and information. Since 2011, GoodRx has helped consumers save nearly $75 billion on the cost of their prescriptions. Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.

What You Will Do

Own the product vision, strategy, roadmap, and delivery for one or more AI use-case pods (e.g., marketing creative generation, AI product experiences, agentic distribution), balancing technical constraints, customer needs, and business objectives. Translate business objectives and customer needs into detailed, technically complex product requirements for LLM-based systems, agents, and evaluation pipelines; make build/buy/partner recommendations and navigate trade-offs across technical feasibility, customer value, and business impact. Drive execution across engineering, data science, design, legal, and compliance, unblocking teams, and managing cross-functional dependencies, driving alignment and decision-making, and managing stakeholder communication up to the executive level. Define success metrics and evaluation criteria for AI features; partner with the CoE evaluation function to ensure quality, safety, and regulatory readiness before launch and use performance data and customer feedback to inform ongoing product decisions and roadmap priorities. Shepherd initiatives through AI governance review, ensuring speed with the right guardrails while balancing technical, user, business, and regulatory considerations. Set product standards and playbooks for the CoE; mentor pod product managers and raise the bar on AI product craft across GoodRx.

What You Bring

8+ years of related product management experience, including 3+ years shipping AI/ML or GenAI products in production. Experience thinking through the full arc of customer experience, from user needs and journey design through user evaluations and behavioral measurement, and using those insights to shape AI product decisions. Ability to lead AI platforms and cross-functional AI agents and products, spanning platform capabilities and end‑user experiences. Strong technical fluency: LLMs, RAG, agents, APIs, model evaluation, and MLOps concepts; able to engage credibly with engineers and architects and translate technical considerations into product decisions. Track record of leading complex, cross‑functional products in a matrixed organization, including guiding other PMs and influencing senior stakeholders without direct authority. Experience defining and instrumenting metrics for AI product quality, adoption, and business impact. Demonstrated ability to navigate highly complex and ambiguous product problems, breaking them into actionable solutions while balancing technical, customer, and business considerations. Excellent executive communication, with crisp written and verbal storytelling for technical and non‑technical audiences and the ability to build alignment around product direction and priorities. Bachelor’s degree in a technical field or equivalent experience; advanced degree a plus. Nice to Have Healthcare, pharma, finance, or other regulated‑industry experience. Familiarity with AI governance frameworks (NIST AI RMF, EU AI Act) and responsible AI practices. Experience with agentic systems, MCP, or AI evaluation tooling.

San Francisco and Seattle Offices: $180,000.00 - $288,000.00 New York Office: $165,000.00 - $264,000.00 Santa Monica Office: $150,000.00 - $240,000.00 Other Office Locations: $135,000.00 - $216,000.00 GoodRx also offers additional compensation programs such as annual cash bonuses or commission, and annual equity grants for most positions as well as generous benefits.

Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, 13 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, generous parental leave, pet insurance, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more!

We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel. With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, individuals with disabilities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!

GoodRx is committed to providing reasonable accommodations for candidates with disabilities during our recruiting process. If you need any assistance or accommodations due to a disability, please reach out to us at [e-mail].

We prioritize candidate safety. Please be aware that all official communication will only be sent from @goodrx.com or [e-mail] addresses.

GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a tele-health marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com. We help Americans get the healthcare they need at a price they can afford. We believe everyone deserves affordable and convenient healthcare. We build better ways for people to find the best care at the best price. Our technology gives all Americans - regardless of income or insurance status - the knowledge, choice, and care they need to stay healthy. We’re here to help. Come and help us create the future of healthcare.