Product Manager

GoodRx, Inc.; United States; On-site; USD 65,000 - 138,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

ESPP

Unlimited vacation

13 paid holidays

Sick leave

Wellness programs

Parental leave

Pet insurance

Disability insurance

Job summary

GoodRx, Inc. in the United States seeks a customer-centric Product Manager to lead engagement on the real-time claims adjudication platform.

You will work with business teams, pricing analysts, and developers to identify pain points and build tools for our platform and partner integrations. The ideal candidate is detail-oriented, data-driven, and experienced in healthcare product management for retail pharmacies.

Qualifications

• 3+ years in product management, business or systems analysis, or project management with successful delivery.
• Healthcare/pharmacy experience preferred, especially in claims adjudication.
• Strong strategic thinking with execution skills for complex problems.
• Experience writing features, use cases, and acceptance criteria for engineers.

Responsibilities

• Inform and define the vision and strategy for your product area.
• Define goals with measurable objectives and key results.
• Drive engagement by delivering tools that solve real pain points.
• Collaborate with cross-functional teams to define requirements and guide development.
• Create well-scoped requirements and stories for engineers, designers, and data analysts.
• Prepare product documentation and support resources; deliver meaningful business impact.
• Develop and execute go-to-market plans and communicate updates to leadership.
• Work with data teams to generate actionable insights for the roadmap.

Skills

Product management

Healthcare industry experience

Data-driven

Cross-functional collaboration

Requirements writing

Stakeholder management

Education

Bachelor's degree or professional certification

Job description

About the Role:

GoodRx is looking for a customer‑centric Product Manager to drive engagement with and be responsible for creating valuable new experiences on the pharmacy claims adjudication platform. Working closely with business teams, pricing analysts, and developers, you’ll identify, prioritize, and build tools to solve pain points – both on our platform, and through partner integrations. The ideal candidate is detail‑oriented, well versed in data and customer insights, and has experience as a Product Manager in healthcare specifically with retail pharmacies. A passion for patients and improving the healthcare system is a must. We’re looking for a strategic thinker who can leverage quantitative and qualitative data and work well with engineers, designers, researchers and data analysts to inform the team’s roadmap. This individual will work closely with cross‑functional teams as well as internal and external stakeholders. Great communication and collaboration skills are required. Candidates need to be comfortable working with industry partners while also representing the needs of the customer to create great experiences. This position will support our real‑time claims adjudication platform and the integrated technologies and processes that are key to its success. The role will partner with cross‑functional teams to improve adjudication capabilities, streamline workflows, and deliver a better experience for retail pharmacies and patients. This position requires occasional travel.

Responsibilities:

• Inform and define the vision and strategy for your product area.
• Define goals and success with clear, measurable objectives and key results.
• Drive engagement with existing customers by building and delivering thoughtful tools and features to solve real pain points.
• Partner closely with cross-functional teams to drive product strategy and vision, define requirements, and guide the team through the development process.
• Create well-scoped requirements and stories and prioritize work for teams of engineers, designers and data analysts.
• Prepare and contribute to product documentation, user documentation, implementation/support resources Execute product commitments effectively to consistently deliver meaningful impact to the business.
• Collaborate with cross-functional teams to develop and execute go-to-market plans.
• Work with data and business intelligence analysts to perform deep data dives to generate actionable insights that inform your product roadmap.
• Continuously experiment to validate new hypotheses and drive towards your product’s goals.
• Communicate project updates and results to key stakeholders, including executive leadership.
• Collaborate with customer researchers to identify new opportunities.

Skills and Qualifications:

Bachelor's degree or professional certification in a related field (e.g. business, engineering, computer science). 3+ years of product management, business / systems analyst, or project management experience, with a track record of delivering successful projects. Healthcare and pharmacy related experience is strongly preferred. Claims adjudication experience preferred Strong strategic thinking and problem-solving / execution skills around complex problems. Demonstrated ability to deliver large-scale product features and improvements, working on new, zero to one initiatives in a fast-paced, high-growth environment. Experience writing product features and requirements (including use cases, user stories, and acceptance criteria) ensuring software engineers and developers have a clear understanding of the requests and business context. A passion for impact and the grit to solve problems in order to drive faster results. Data-driven by default, with demonstrated proficiency using analytics and testing best practices. Excellent communication and interpersonal skills, with the ability to build relationships and work effectively with cross-functional teams and leadership. Willingness to explore and own initiatives outside the scope of your product area. Proven ability to clearly present your team’s work to management. Stay up-to-date with industry trends, best practices, and regulatory requirements in the retail pharmacy space.

All GoodRx employees are responsible for reviewing and complying with all Company safety and security policies and procedures, being vigilant and observant of potential security threats (including phishing attempts) and proactively communicating with the Security Team to raise any concerns.

Pay Ranges:

• San Francisco and Seattle Offices: $86,000.00 - $138,000.00
• New York Office: $79,000.00 - $127,000.00
• Santa Monica Office: $72,000.00 - $115,000.00
• Other Office Locations: $65,000.00 - $104,000.00

GoodRx also offers additional compensation programs such as annual cash bonuses or commission, and annual equity grants for most positions as well as generous benefits.

Benefits:

• medical
• dental
• vision insurance
• 401(k) with a company match
• an ESPP
• unlimited vacation
• 13 paid holidays
• 72 hours of sick leave
• mental wellness and financial wellness programs
• fertility benefits
• generous parental leave
• pet insurance
• supplemental life insurance for you and your dependents
• company-paid short-term and long-term disability
• and more!

We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel. With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, individuals with disabilities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role! GoodRx is committed to providing reasonable accommodations for candidates with disabilities during our recruiting process. If you need any assistance or accommodations due to a disability, please reach out to us at [e-mail]. We prioritize candidate safety. Please be aware that all official communication will only be sent from @goodrx.com or [e-mail] addresses.

GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a tele-health marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com. We help Americans get the healthcare they need at a price they can afford. We believe everyone deserves affordable and convenient healthcare. We build better ways for people to find the best care at the best price. Our technology gives all Americans — regardless of income or insurance status — the knowledge, choice, and care they need to stay healthy. We’re here to help. Come and help us create the future of healthcare.