Lead AI Tech Product Manager

GoodRx; San Francisco (CA); On-site; USD 180,000 - 288,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

ESPP

Unlimited vacation

13 paid holidays

Sick leave

Job summary

GoodRx is seeking an experienced Senior Product Manager to lead AI/GenAI initiatives. You will own the product vision and roadmap for AI pods, translate requirements for LLM-based systems, and drive cross‑functional execution with engineering, data science, design, legal, and compliance.

You will define success metrics, governance, and mentor other PMs while balancing speed, safety, and regulatory needs. The role requires 8+ years in product management, deep AI fluency, strong executive

Qualifications

• 8+ years of related product management experience.
• Experience shipping AI/ML or GenAI products in production.
• Experience shaping AI product decisions from user needs to metrics.
• Ability to lead AI platforms and cross-functional products.
• Strong executive communication and storytelling for technical and non-technical audiences.

Responsibilities

• Own the product vision, strategy, roadmap, and delivery for one or more AI use-case pods.
• Translate business objectives and customer needs into detailed, technically complex product requirements for LLM-based systems, agents, and evaluation pipelines.
• Drive execution across engineering, data science, design, legal, and compliance, unblocking teams and managing cross-functional dependencies.
• Define success metrics and evaluation criteria for AI features; ensure quality, safety, and regulatory readiness before launch.
• Shepherd initiatives through AI governance review balancing technical, user, business, and regulatory considerations.
• Set product standards and playbooks for the CoE; mentor pod product managers and raise the bar on AI product craft across GoodRx.

Skills

AI product management

Roadmap & strategy

Cross-functional leadership

Technical fluency (LLMs, APIs)

Executive communication

Metrics for AI

Ambiguity navigation

8+ years PM experience

Leadership without authority

Education

Bachelor's degree in technical field

Advanced degree a plus

Tools

LLMs

RAG

Agents

APIs

MLOps

Job description

GoodRx is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000 healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and information. Since 2011, GoodRx has helped consumers save nearly $75 billion on the cost of their prescriptions.

Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.

What You Will Do

• Own the product vision, strategy, roadmap, and delivery for one or more AI use-case pods (e.g., marketing creative generation, AI product experiences, agentic distribution), balancing technical constraints, customer needs, and business objectives.
• Translate business objectives and customer needs into detailed, technically complex product requirements for LLM-based systems, agents, and evaluation pipelines; make build/buy/partner recommendations and navigate trade-offs across technical feasibility, customer value, and business impact.
• Drive execution across engineering, data science, design, legal, and compliance, , unblocking teams, and managing cross‑functional dependencies, driving alignment and decision‑making, and managing stakeholder communication up to the executive level.
• Define success metrics and evaluation criteria for AI features; partner with the CoE evaluation function to ensure quality, safety, and regulatory readiness before launch and use performance data and customer feedback to inform ongoing product decisions and roadmap priorities.
• Shepherd initiatives through AI governance review, ensuring speed with the right guardrails while balancing technical, user, business, and regulatory considerations.
• Set product standards and playbooks for the CoE; mentor pod product managers and raise the bar on AI product craft across GoodRx.

What You Bring

• 8+ years of related product management experience, including 3+ years shipping AI/ML or GenAI products in production.
• Experience thinking through the full arc of customer experience, from user needs and journey design through user evaluations and behavioral measurement, and using those insights to shape AI product decisions.
• Ability to lead AI platforms and cross‑functional AI agents and products, spanning platform capabilities and end‑user experiences.
• Strong technical fluency: LLMs, RAG, agents, APIs, model evaluation, and MLOps concepts; able to engage credibly with engineers and architects and translate technical considerations into product decisions.
• Track record of leading complex, cross‑functional products in a matrixed organization, including guiding other PMs and influencing senior stakeholders without direct authority.
• Experience defining and instrumenting metrics for AI product quality, adoption, and business impact.
• Demonstrated ability to navigate highly complex and ambiguous product problems, breaking them into actionable solutions while balancing technical, customer, and business considerations.
• Excellent executive communication, with crisp written and verbal storytelling for technical and non‑technical audiences and the ability to build alignment around product direction and priorities.
• Bachelor’s degree in a technical field or equivalent experience; advanced degree a plus.

Nice to Have

• Healthcare, pharma, finance, or other regulated‑industry experience.
• Familiarity with AI governance frameworks (NIST AI RMF, EU AI Act) and responsible AI practices.
• Experience with agentic systems, MCP, or AI evaluation tooling.

All GoodRx employees are responsible for reviewing and complying with all Company safety and security policies and procedures, being vigilant and observant of potential security threats (including phishing attempts) and proactively communicating with the Security Team to raise any concerns.

At GoodRx, pay ranges are determined based on work locations and may vary based on where the successful candidate is hired. The pay ranges below are shown as a guideline, and the successful candidate’s starting pay will be determined based on job‑related skills, experience, qualifications, and other relevant business and organizational factors. These pay zones may be modified in the future. Please contact your recruiter for additional information.

San Francisco and Seattle Offices:

$180,000.00 - $288,000.00

New York Office:

$165,000.00 - $264,000.00

Santa Monica Office:

$150,000.00 - $240,000.00

Other Office Locations:

$135,000.00 - $216,000.00

GoodRx also offers additional compensation programs such as annual cash bonuses or commission, and annual equity grants for most positions as well as generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, 13 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, generous parental leave, pet insurance, supplemental life insurance for you and your dependents, company‑paid short‑term and long‑term disability, and more!

We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, individuals with disabilities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!

GoodRx is committed to providing reasonable accommodations for candidates with disabilities during our recruiting process. If you need any assistance or accommodations due to a disability, please reach out to us at [e-mail].

We prioritize candidate safety. Please be aware that all official communication will only be sent from @** goodrx.com or [e-mail]**addresses.

GoodRx is America’s healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a tele-health marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.