Lead AI Platform Architect & Prototyping

Global Payments; North Carolina; Hybrid; USD 140,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Learning opportunities

Inclusive team environment

Community initiatives

Wellbeing program

Global employee resources

Job summary

Global Payments seeks a Lead Product Manager, AI Platform to own the shared foundation used by product teams to build AI experiences. You will define the platform vision, govern costs, and prototype before teams invest engineering capacity.

This is a platform role, focusing on governance and enablement rather than shipping individual features. You’ll lead cross-functional collaboration with product, engineering, legal, and security, and mentor other PMs in AI product best practices.

Qualifications

• 8+ years of product management experience, with a meaningful share on technical, platform or developer-facing products.
• Proven track record shipping AI-powered products to production.
• Strong grasp of LLM-based systems in production and related trade-offs.
• Hands-on prototyping of AI prototypes, not only specs.
• Proficiency in Python, SQL, APIs, and JSON; reading code and logs.
• Experience with at least one major cloud AI platform.
• Bachelor's degree in CS, engineering, or related field.
• Ability to align senior stakeholders in a matrixed org.

Responsibilities

• Define the platform strategy and multi-year roadmap for a shared AI platform.
• Lead build-vs-buy-vs-partner decisions with clear trade-offs.
• Own model portfolio, unit economics, and pricing inputs.
• Manage vendor relationships and contract terms for cloud and models.
• Build platform blocks: orchestration, tools, connectors, agents.
• Set standards for interfaces, data access, and safety controls.
• Run prototyping to demonstrate problems and decisions within weeks.
• Drive platform adoption across product and engineering teams.

Skills

Product management

AI platforms

Prototyping

Python

SQL

APIs

Cloud platforms

Stakeholder alignment

Education

Bachelor's degree in computer science, engineering, quantitative field, or equivalent

Tools

Cloud AI platform

LLM tooling

Job description

Global Payments seeks a Lead Product Manager, AI Platform to own the shared foundation used by product teams to build AI experiences. You will define the platform vision, govern costs, and prototype before teams invest engineering capacity.

This is a platform role, focusing on governance and enablement rather than shipping individual features. You’ll lead cross-functional collaboration with product, engineering, legal, and security, and mentor other PMs in AI product best practices.