Lead AI Platform PM — Global, Multi-Tenant & Prototyping

Global Payments; Charlotte (NC); Hybrid; USD 140,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation package

Global team environment

Learning & development opportunities

Job summary

Global Payments is recruiting a Lead Product Manager, AI Platform to own the shared foundation that product teams rely on to build AI experiences. You’ll shape platform strategy, manage the multi-year roadmap, and steer build-vs-buy decisions while testing ideas with working prototypes before teams commit engineering capacity.

This role focuses on the platform itself, with customers as product and engineering teams.

Qualifications

• 8+ years of product management experience, with platform or developer-facing products.
• Proven track record shipping AI-powered products to production, including gen AI or agentic capabilities.
• Hands-on prototyping: built and demoed working AI prototypes, not only specs.
• BS degree or higher in CS/engineering or equivalent practical experience.

Responsibilities

• Define multi-year vision and roadmap for a shared AI platform used across product teams.
• Drive build-vs-buy-vs-partner decisions for core platform components; optimize for cost, latency and security.
• Mentor other PMs on AI product practice and drive platform adoption across teams.

Skills

AI platform strategy

Hands-on prototyping

Stakeholder alignment

Python

SQL

APIs

JSON

Cloud platforms

Education

Bachelor's degree in CS or related field

Tools

Python

SQL

APIs

JSON

Job description

Global Payments is recruiting a Lead Product Manager, AI Platform to own the shared foundation that product teams rely on to build AI experiences. You’ll shape platform strategy, manage the multi-year roadmap, and steer build-vs-buy decisions while testing ideas with working prototypes before teams commit engineering capacity.

This role focuses on the platform itself, with customers as product and engineering teams.