Lead AI & Automation Platform Product Manager

Global Payments

Cincinnati (OH)

On-site

USD 158,000 - 265,000

Full time

3 days ago

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Job summary

Global Payments is seeking a Senior Product Manager - AI and Automation Platforms to shape the next generation of AI-powered customer experiences and automated workflows. Based in the United States, you will own the product vision and collaborate with engineers, data scientists, and designers to deliver scalable solutions.

You will lead discovery, define success metrics, and evaluate emerging technologies while translating bold ideas into measurable business impact.

Qualifications

Bachelor's degree required.
7+ years of Product Management experience.
Experience delivering technology products involving AI, automation, analytics, or workflow optimization.
Strong strategic, analytical, and leadership capabilities.

Responsibilities

Define and execute product strategy for AI and automation platforms.
Identify opportunities to simplify and automate complex workflows.
Partner with engineering, data science, and design teams to deliver innovative solutions.
Develop experimentation frameworks and success metrics.
Evaluate emerging technologies and industry trends.
Drive product discovery and customer research activities.
Monitor adoption, business performance, and customer outcomes.
Establish and communicate strategic product priorities.
Ensure solutions align with business goals, customer needs, and operational requirements.