Lead AI Platform Product, Strategy & Prototyping

Global Payment Holding Company; Charlotte (NC); On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

Competitive salary and benefits

Career growth opportunities

Job summary

Global Payments is hiring a Lead Product Manager, AI Platform to own the shared foundation that product teams use to build AI experiences. You’ll define the platform strategy, govern model economics, and guide multi-year roadmaps across engineering, data, and security teams.

You’ll prototype as needed, test ideas quickly, and partner with cloud vendors to balance portability, cost, and performance. Strong collaboration with executives and product teams is essential.

Qualifications

• 8+ years of product management experience, including technical, platform or developer-facing products.
• Proven track record shipping AI-powered products to production, including generative AI or agentic capabilities.
• Strong grasp of how LLM-based systems behave in production, including non-determinism and trade-offs.
• Hands-on prototyping: you've built and demonstrated working AI prototypes.

Responsibilities

• Define platform strategy and multi-year roadmap for a shared AI platform.
• Lead build-vs-buy-vs-partner decisions for core platform components with cost, latency and security trade-offs.
• Own the model portfolio and AI unit economics, including routing rules and pricing inputs.
• Mentor other product managers on AI product practice and drive cross-functional adoption.

Skills

Product management

AI platform

Cloud platforms

Python

SQL

APIs

JSON

Stakeholder alignment

Education

Bachelor's degree in CS/Engineering or related field

Job description

Global Payments is hiring a Lead Product Manager, AI Platform to own the shared foundation that product teams use to build AI experiences. You’ll define the platform strategy, govern model economics, and guide multi-year roadmaps across engineering, data, and security teams.

You’ll prototype as needed, test ideas quickly, and partner with cloud vendors to balance portability, cost, and performance. Strong collaboration with executives and product teams is essential.