Lead AI-Driven Solutions Engineer for Scalable Delivery

African American Talent; Wilmington, Northern (DE, KY); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Cornerstone OnDemand is seeking a Principal Solutions Engineer to scale AI-enabled delivery across Services, Support, and Partners. You will build reusable IP, reference architectures, and playbooks to accelerate outcomes for complex, regulated industries.

You will lead hands-on design, develop production-grade accelerators, and mentor engineers while aligning IP with product roadmaps. Travel as needed to customer sites.

Qualifications

• 8+ years in services/solutions engineering, solutions architecture, or technical consulting.
• Hands-on ability to design and build technical solutions in enterprise SaaS environments.
• Experience turning bespoke delivery work into repeatable productized offerings.
• Ability to translate customer requirements into scalable delivery patterns.
• Strong communication skills with cross-functional stakeholders.
• Willingness to travel to customer sites as needed.

Responsibilities

• Design, build, and deploy reusable IP and reference architectures for complex deployments.
• Prototype proofs-of-concept and production-grade accelerators hands-on.
• Translate Cornerstone product capabilities into repeatable delivery patterns.
• Establish reference architectures and blueprints for regulated environments.
• Convert bespoke delivery into fixed, scalable offerings.
• Embed AI into delivery workflows and create automated playbooks.
• Define and maintain delivery frameworks and infrastructure templates.
• Measure IP effectiveness and iterate assets based on field results.
• Embed best practices across Services, Support, and Partners.
• Develop diagnostic tooling and self-serve assets to improve adoption.
• Lead and mentor Services engineers and partners; represent the org at events.
• Ensure alignment of solution IP with product roadmaps and go-to-market needs.
• Collaborate with customers and stakeholders to define scope and outcomes.
• Proactively mitigate technical and delivery risk with reusable solutions.

Skills

Asset/productization mindset

Hands-on solution design

AI/automation fluency

Executive communication

Problem solving in enterprise

Strategic influence

Education

Bachelor’s degree in Computer Science or related field

Job description

Cornerstone OnDemand is seeking a Principal Solutions Engineer to scale AI-enabled delivery across Services, Support, and Partners. You will build reusable IP, reference architectures, and playbooks to accelerate outcomes for complex, regulated industries.

You will lead hands-on design, develop production-grade accelerators, and mentor engineers while aligning IP with product roadmaps. Travel as needed to customer sites.