Lead, AI-Driven People & Places Workflows

Intuit; Mountain View (CA); On-site; USD 238,000 - 322,000; Full time

Job summary

Intuit in Mountain View seeks a Manager to lead the reimagination of People & Places workflows, partnering with COEs and HRBPs to define AI-driven, agentic patterns through HR Tech, T4I, and strategic vendors.

You will help shape end-to-end workflows and experiences across HR, delivering faster, clearer interactions for employees, candidates, and managers while driving a 3x productivity mindset.

Qualifications

• 8+ years of experience in business process design, experience design, product management, or a related discipline within HR, People Operations, or a similar function
• Demonstrated experience leading teams through significant workflow or operating model transformation, ideally involving AI, automation, or agentic technologies
• Strong working knowledge of core HR platforms (Workday, ServiceNow, Avature) and how agentic capabilities are being embedded within them
• Track record partnering effectively with centers of excellence and HR business partners without direct authority over their roadmaps
• People leadership experience, including integrating teams from different functional backgrounds (e.g., business analysis and experience design)
• Comfort operating in ambiguity, translating strategic direction into concrete workflow designs and requirements

Responsibilities

• Identify and size the highest-value P&P workflows for agentic redesign and prioritize high-cost, high-demand functions
• Define what work should be offloaded to agents, what remains human-led, and where judgment must stay with people
• Build and maintain a prioritized roadmap of workflow redesign opportunities across People & Places
• Partner with COEs, HRBPs, TA, Rewards, Talent, ER, Mobility, and People Analytics under a center-driven model
• Represent P&P’s process and experience agenda to senior stakeholders across HR Tech, T4I, and business partners
• Define reusable workflow design methods, agentic solution standards, and governance pathways
• Translate future-state workflows into requirements for HR Tech, T4I, and the Agentic Builder team
• Prototype agentic workflows with strategic vendors and test assumptions
• Lead and integrate the merged Process & Experience Design team
• Build a team of business analysts and experience designers capable of operating as builders with AI tools

Skills

Workflow design

Experience design

Product management

People Operations

AI/agentic tech

Tools

Workday

ServiceNow

Avature

Job description

Intuit in Mountain View seeks a Manager to lead the reimagination of People & Places workflows, partnering with COEs and HRBPs to define AI-driven, agentic patterns through HR Tech, T4I, and strategic vendors.

You will help shape end-to-end workflows and experiences across HR, delivering faster, clearer interactions for employees, candidates, and managers while driving a 3x productivity mindset.