Lead Admissions & Care Coordinator

Acadia Healthcare; Chicago (IL); On-site; USD 36,000 - 44,000; Full time

Job summary

Montrose Behavioral Health Hospital in Chicago is seeking an Admissions Counselor to facilitate admissions, conduct clinical intake assessments, and coordinate utilization review to ensure the appropriate level of care.

This role requires strong communication, empathy, and collaboration with medical and administrative staff, with a focus on accurate documentation and timely pre-authorizations to support smooth patient transitions.

Qualifications

• Master's degree in a social services field or RN licensure is required.
• Experience in mental/behavioral health settings is preferred.
• Ability to process admissions and pre-authorization efficiently.

Responsibilities

• Respond to inquiries about the facility within policy timeframes.
• Develop therapeutic relationships with patients and families.
• Perform benefit eligibility determinations and communicate results.
• Coordinate admission and transfers between levels of care.
• Complete pre-admission assessments and document clinical information.
• Ensure medical record documentation supports authorization for payors.

Skills

Communication

Empathy

Admissions coordination

Pre-admission assessments

Benefit eligibility

Education

Master's degree in social services

RN

Tools

Admission/Registration system

Job description

Montrose Behavioral Health Hospital in Chicago is seeking an Admissions Counselor to facilitate admissions, conduct clinical intake assessments, and coordinate utilization review to ensure the appropriate level of care.

This role requires strong communication, empathy, and collaboration with medical and administrative staff, with a focus on accurate documentation and timely pre-authorizations to support smooth patient transitions.