Lead Administrative Assistant

Rise-Services,-Inc; Salem (OR); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Employee Assistance Program

Mileage Reimbursement

Retirement Plan with company match

Educational Assistance

Health, Dental, Vision (Full Time)

Paid Holidays & Parental Leave

Job summary

Rise-Services, Inc. is seeking a Lead Administrative Assistant to support Assistant Directors and the Recruiter with statewide administrative leadership. This role partners with the Recruiter to drive onboarding, training, and process improvements across the organization.

Based in Oregon, it offers growth through coaching and diverse statewide responsibilities. The position emphasizes teamwork, confidentiality, and a proactive approach to streamline systems and reporting while supporting staff

Qualifications

• Excellent interpersonal and customer service skills.
• Ability to communicate effectively (verbal & written).
• Experience with advertising and recruiting is a plus.

Responsibilities

• Coach and train newly onboarded Administrative Assistants with Supervisor and Recruiter.
• Develop statewide trainings for Administrative Assistants.
• Run monthly reports and assist with hiring, onboarding, and payroll tasks.

Skills

Interpersonal skills

Customer service

Communication

Microsoft Office

Multitasking

Confidentiality

Tools

Microsoft Office

Windows

Job description

RISE is a non-profit organization that specializes in home and community-based support services for children and adults with developmental and other disabilities, children with mental health challenges, and aging adults. For over 30 years, our purpose has remained constant. We create opportunities for and with the people we serve, their families, and for the men and women who work in the direct care profession.What does this role entail?Your role as the Lead Administrative Assistant will help support Assistant Directors and Recruiter with leadership to the Administration Assistant statewide. This role will provide you with experience in developing your leadership, building professional relationships, direct impact with processes and workflows and quality assurance. Your role can be performed from any RISE location and will serve receive a wage increase for taking on new leadership and team duties. Your position will work side by side with the Recruiter and receive regularly training and coaching to develop further in this role.Essential Job Functions:Responsible to coach and train newly onboarded Administrative Assistants (AAs), in tandem with Supervisor and Recruiter.Collaborate with the State Recruiter to develop and implement strategic trainings for AAs statewide.Develop and maintain supportive relationships and professional boundaries with all employees, including AAs, and management.Provide feedback. mentorship, and retraining to AAs as appropriate.Continually look for ways to develop and improve systems to increase efficiency, and statewide collaboration.Assist in running statewide driving and background checks, as Lead QED.Maintenance of various types of files and documentsAssist with hiring of new staff, including recruitment, managing applications & inquiries and processing new hire paperworkWork with payroll department regularlyRun monthly reports, other tasks, and projects, as assignedGeneral administrative duties, such as mailing, copying, filing, faxing, phone, etc.Answer phones, greet walk-ins and assist as neededConduct new employee onboarding and pre-service training.Minimum Qualifications:Proven experience working as an Administrative Assistant with RISEExcellent interpersonal, customer service skills and professional phone etiquetteAbility to communicate effectively (verbal & written)Ability to use up to date computer programs, including Microsoft Office & WindowsStrong multi-tasking and prioritization skillsStrong problem-solving abilityAbility to meet deadlinesExcellent organizational skillsAttention to detail and follow upAbility to maintain strict confidentiality, and a strong sense of professionalismExperience with advertising and recruitingWork well independently and with teamsSelf-motivatedBenefits:Perks for All:Competitive payMeaningful WorkEmployee Assistance ProgramPremium Holiday PayEducational AssistanceMileage ReimbursementRetirement Plan with company matchAdditional Benefits for Full Time:Medical/Dental/VisionHSA/FSAShort & Long Term DisabilityLife InsuranceVacation/Sick15 Paid HolidaysPaid Parental LeavePaid Bereavement LeaveTenure BonusesRISE is driven to break the model of institutionalized care for individuals with disabilities by providing exceptional 1:1 care to the individuals we get to serve. We live this mission by providing various programs to grow and support our staff. This is a great opportunity for a responsible, committed individual that wants to be part of making a difference in the lives of others! This is a great opportunity for a responsible, committed individual that wants to be part of making a difference in the lives of others!If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:(a) Dedicated fax [phone](b) Dedicated email [e-mail](c) US mail(d) Dedicated phone [phone]: DISABILITY ACCOMMODATION REQUESTS ONLYRISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.