Lead

Hawaiian Bros San Marcos; San Marcos (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Hawaiian Bros San Marcos is seeking a dedicated Lead to guide crew during shifts, ensuring quality, service and cleanliness that meet brand standards. The Lead will plan shifts, monitor performance, manage safety, inventory and training, and communicate with the next leader to ensure a smooth transition between teams.

This role emphasizes guest satisfaction, food safety and efficient operation, with responsibility for open, mid and close routines, daily maintenance, and ensuring the restaurant

Responsibilities

• Lead Production or Assembly
• Internal Communication
• Inventory Management and organization
• Daily Maintenance / Cleanliness
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling Deviations
• Training
• Delegate responsibilities to team and ensure they are exceeding guest expectations
• Ensures all our product is stocked & stored
• Becomes a subject matter expert in each area of the restaurant
• Maintains cleanliness and organization throughout the restaurant
• Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
• Owns open, mid or close routines for the next shift
• Makes sure all food meets company food safety regulations and is super-delicious
• Recognizes a job well-done and lives the Hawaiian Bros culture
• Exemplifies legendary guest service for the whole team

Job description

A Lead provides leadership to crew and other leads during a shift to ensure great quality, service and cleanliness to customers. Leads perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting Hawaiian Bros standards, monitoring safety, security, and profitability, and communicating with the next leader to help prepare him/her to run a great shift

Key Accountabilities

Manage these areas every shift:

• Lead Production or Assembly
• Internal Communication
• Inventory Management and organization
• Daily Maintenance / Cleanliness
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling Deviations
• Training

Job Essentials

• Delegate responsibilities to team and ensure they are exceeding guest expectations
• Ensures all our product is stocked & stored
• Becomes a subject matter expert in each area of the restaurant
• Maintains cleanliness and organization throughout the restaurant
• Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
• Owns open, mid or close routines for the next shift
• Makes sure all food meets company food safety regulations and is super-delicious
• Recognizes a job well-done and lives the Hawaiian Bros culture
• Exemplifies legendary guest service for the whole team

Disclaimer

This job posting isfor a position in a restaurant owned and operated by an independent franchiseeorganization, not Hawaiian Bros, Inc. This means theindependent franchisee, and not Hawaiian Bros, Inc. is alone responsible forall employment-related matters in the restaurantincluding,but not limited tosetting requirements foreachjob and all decisions concerning hiring, firing,discipline, supervision, staffing and scheduling. Hawaiian Bros, Inc. will notreceive a copy of anyjobapplication andpossessesno control over interviewing,hiring,or theemployment policies and practices ofindependent franchisees.If you are hired for this job posting, theindependent franchisee, and not Hawaiian Bros, Inc., will be your employer. Thisjob posting contains some general information about what it is like to work ina Hawaiian Bros restaurant, but is not a complete job description. People whowork in a Hawaiian Bros restaurant perform a number of different tasks everyday, and this posting does not list all of the essential functions of the job.Our brand is committed to providing equal employment opportunity for allpersons regardless of age, race, creed, color, national origin, citizenshipstatus, religion, sex, sexual orientation, gender identity, disability, geneticinformation, military or veteran's status, criminal background, or any othercharacteristic protected by Federal, State, or local law.