Lead

Belton - Hawaiian Bros Island Grill; Belton (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

Belton - Hawaiian Bros Island Grill is seeking a shift Lead to guide crew and fellow leads through each shift, ensuring quality, service, and cleanliness for guests in Belton, MO. You will plan, monitor performance, enforce Hawaiian Bros standards, and communicate with the next leader to prepare a great handoff.

Responsibilities include leading production, managing inventory, maintaining safety, and delivering legendary guest service while upholding food safety regulations.

Qualifications

• Delegate responsibilities to team and ensure they exceed guest expectations.
• Maintain cleanliness and organization throughout the restaurant.
• Owns open, mid or close routines for the next shift.
• Ensure food meets safety standards and remains delicious.
• Become a subject matter expert in each area of the restaurant.

Responsibilities

• Lead Production or Assembly
• Internal Communication
• Inventory Management and organization
• Daily Maintenance / Cleanliness
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling Deviations
• Training

Skills

Leadership

Team supervision

Customer service

Safety

Training

Job description

A Lead provides leadership to crew and other leads during a shift to ensure great quality, service and cleanliness to customers. Leads perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting Hawaiian Bros standards, monitoring safety, security, and profitability, and communicating with the next leader to help prepare him/her to run a great shift

Key Accountabilities

Manage these areas every shift:

• Lead Production or Assembly
• Internal Communication
• Inventory Management and organization
• Daily Maintenance / Cleanliness
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling Deviations
• Training

Job Essentials

• Delegate responsibilities to team and ensure they are exceeding guest expectations
• Ensures all our product is stocked & stored
• Becomes a subject matter expert in each area of the restaurant
• Maintains cleanliness and organization throughout the restaurant
• Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
• Owns open, mid or close routines for the next shift
• Makes sure all food meets company food safety regulations and is super-delicious
• Recognizes a job well-done and lives the Hawaiian Bros culture
• Exemplifies legendary guest service for the whole team

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