LD&T Dispatcher

PepsiCo; Dallas (TX); On-site; USD 40,000 - 63,000; Full time

Benefits offered by this job

Paid time off

Comprehensive benefits package

Job summary

The LD&T dispatcher at PepsiCo is responsible for executing the daily plan for loads and adapting solutions to transportation variables in the Dallas Service Center. The role requires strong customer service, written and verbal communication, and daily interaction with drivers, sales, and warehouse teams.

Shift options include Day Shift and Night Shift with specific hours. The position offers a comprehensive benefits package and varied compensation depending on location and experience.

Qualifications

• GED or High School diploma required.
• 2 years of experience in a similar role.
• Experience with DPS, SAP and ICS is preferred.

Responsibilities

• Publish the driver’s daily work board in the Dispatch Planning System on time.
• Verbally communicate with drivers about load statuses and assignments.
• Update the sales team, warehouse, and in-market operation teams on load statuses.
• Prepare paperwork for drivers.
• Perform other duties for daily DSC Traffic Center operations.

Skills

Customer service

Interpersonal skills

Decision making

Influencing

MS Excel

Teamwork

Facilitation

Presentation

Prioritization

Communication

Education

GED or High School diploma

Tools

DPS

SAP

ICS

Job description

Overview

The LD&T dispatcher is responsible for executing the plan for the day’s loads and working solutions for the variables that are part of the transportation department. The dispatcher will award the next day’s work for the over the road drivers for the Dallas Service Center. Strong interpersonal and customer service skills are required as the dispatcher will have daily interactions through the phone or in-person with the drivers, sales team, peers, and warehouse. This is a fast-paced role that will require the ability to prioritize tasks, generate solutions, and a emphasis on written and verbal communication. This role will report directly to their shift’s team supervisor.

Responsibilities

Shift Options:

• Day Shift (Wed-Sat): Wednesday 7:00 AM - 1:00 PM; Thursday-Saturday 7:00 AM - 7:00 PM
• Night Shift (Sat-Wed): Saturday 7:00 PM - 7:00 AM; Monday-Wednesday 1:00 AM - 7:00 AM

Responsabilities:

• Publish the driver’s daily work board in the Dispatch Planning System website on-time
• Verbally communicate with drivers about load statuses, issues that arise, truck assignments, and other daily operational topics
• Update the sales team, warehouse, and in-market-operation team on load statuses through e-mail and during daily scheduled meetings
• Prepare paperwork for drivers
• Other duties assigned for the daily operation of the DSC Traffic Center

Compensation and Benefits:

• The expected compensation range for this position is between $39,500 - $63,100.
• Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.
• Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
• In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

Qualifications

• GED or High School diploma required
• 2 years of experience in similar role
• DPS, SAP and ICS experience preferred
• Strong customer service and interpersonal skills
• Ability to make decisions that impact multiple business functions
• Strong influencing skills with peers and employees
• Adept at using MS Excel-based tools and reports
• Team-based approach to decision making
• Skilled facilitation and presentation skills
• Ability to balance multiple priorities in a high stress environment

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Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity / AgeIf you’d like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.Please view our Pay Transparency Statement.