LCL Import Operations Coordinator

Shipco Transport Inc.; Franklin Park (IL); On-site; USD 31,684 - 37,195; Full time

Benefits offered by this job

Medical, dental, vision insurance

STD and LTD insurance

Matching 401(k) plan

Flexible benefits account

Wellness program

Opportunities for advancement

Job summary

Shipco Transport Inc. is seeking an experienced LCL Import Operations Coordinator for our CHI branch located in Franklin Park, IL. This full-time role reports to the Operations Supervisor and supports cross-border, multi-time-zone import activities.

The ideal candidate brings 1–2 years of LCL import experience, solid documentation skills, and a proactive, detail‑oriented approach to ensure accurate cargo handling and timely communication with customers and carriers.

Qualifications

• Minimum 1-2 years of experience with LCL ocean import consolidations and operations.
• Knowledge of bills of lading, dock receipts, manifests, and related documents.
• Experience with customs procedures and clearance preferred.
• Ability to collaborate across time zones and teams.

Responsibilities

• Manage LCL ocean import consolidation and operations.
• Oversee receiving, load plan, stowage, and equipment procurement.
• Process and review documents (bills of lading, dock receipts, manifests).
• Issue revised arrival notices after discrepancies.
• Provide outturn reports and resolve OS&D matters.
• Handle door delivery and customs clearance procedures.
• Perform CFS tasks if needed and manage billing.
• Respond to cargo diversion requests; track inbound containers.
• Monitor inspections, holdContainer status, and billing.
• Assist with claims handling and maintain shared ops mailboxes.

Skills

LCL operations

Ocean import operations

Customer service

Documentation accuracy

Job description

LCL Import Operations Coordinator

Department: Operations

Employment Type: Full Time

Location: Chicago, IL

Reporting To: George Bunea

Compensation: $23.00 - $27.00 / hour

Description

Shipco Transport Inc. is a leading international cargo transportation company operating globally. We are recruiting an experienced LCL Import Operations Coordinator for our CHI branch located in Franklin Park, IL.

We look for a proactive, dynamic, highly motivated professional who can work collaboratively across time zones and regions, thinking outside the box and managing complex import operations.

Key Responsibilities

• Minimum 1-2 years of experience with LCL ocean import consolidations and operations (preferably from an NVOCC background); VOCC or freight forwarder experience also acceptable.
• Knowledge of all aspects of LCL ocean import cargo receiving, container load plan and stowage, equipment procurement, verification of marks, numbers, piece counts, destinations, hazardous information, and freight discrepancies.
• Proficiency in customer service and documentation (bills of lading, dock receipts, manifests).
• Review, process, and send revised arrival notices when a manifest discrepancy report has been filed with the customer.
• Provide outturn reports, OS & D resolution.
• Handle door delivery and Customs clearance procedures.
• Execute CFS tasks if needed, including CFS manifests, segregation, in/out, and charge billing.
• Respond to customer requests regarding cargo diversion.
• Track and trace all inbound containers.
• Monitor exams, hold containers, and arrange billing.
• Manage claims handling.
• Maintain the LAX Ops mailboxes with the team to ensure prompt email processing.
• Hazardous certification preferred.
• Proficient in cargo utilization and loading with aptitude for cost analysis.

Skills, Knowledge and Expertise

• Comprehensive knowledge of LCL operations.
• Ability to handle multiple tasks simultaneously.
• Strong work under pressure and meet deadlines.
• Excellent data entry skills.
• Excellent verbal and written communication, organization, and attention to detail; thrives in a fast‑paced, customer‑service‑oriented environment.
• Works under pre‑established guidelines with immediate supervision.
• Reports to the Operations Supervisor.

Benefits

• Medical, dental, life and vision insurance.
• STD and LTD insurance.
• Flexible benefits account.
• Optional wellness program.
• Matching 401(k) plan.
• Positive, friendly atmosphere with opportunities for advancement and personal growth.

Shipco Transport is an Equal Opportunity Employer, welcoming applications from individuals of all abilities, backgrounds, and experiences.