LCL Import Operations Coordinator

Shipco Transport Inc.; Chicago (IL); On-site; USD 31,684 - 37,195; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

STD/LTD insurance

401(k) matching

Wellness program

Advancement opportunities

Job summary

Shipco Transport Inc. seeks an experienced LCL Import Operations Coordinator in our CHI branch. The role requires coordinating LCL import operations, handling documentation, and working across time zones to ensure smooth cargo flows.

You will manage carrier communications, order processing, and customer inquiries with accuracy and urgency. The ideal candidate will have 1–2 years in LCL imports, knowledge of load plans and cargo verification, and strong data entry and organizational skills to

Qualifications

• Minimum 1-2 years of experience with LCL ocean import consolidations and operations.
• Knowledge of LCL ocean import cargo receiving, load plan, stowage, and related processing.
• Proficiency in customer service and documentation (bills of lading, dock receipts, manifests).
• Experience reviewing and sending revised arrival notices and handling customs procedures.

Responsibilities

• Provide outturn reports and OS & D resolution.
• Handle door delivery and customs clearance procedures.
• Execute CFS tasks if needed, including manifests and charge billing.
• Respond to customer requests regarding cargo diversion and track inbound containers.

Skills

LCL operations

Time management

Customer service

Documentation

Data entry

Communication

Job description

LCL Import Operations Coordinator

Department: Operations

Employment Type: Full Time

Location: Chicago, IL

Reporting To: George Bunea

Compensation: $23.00 - $27.00 / hour

Description

Shipco Transport Inc. is a leading international cargo transportation company operating globally. We are recruiting an experienced LCL Import Operations Coordinator for our CHI branch located in Franklin Park, IL.

We look for a proactive, dynamic, highly motivated professional who can work collaboratively across time zones and regions, thinking outside the box and managing complex import operations.

Key Responsibilities

• Minimum 1-2 years of experience with LCL ocean import consolidations and operations (preferably from an NVOCC background); VOCC or freight forwarder experience also acceptable.
• Knowledge of all aspects of LCL ocean import cargo receiving, container load plan and stowage, equipment procurement, verification of marks, numbers, piece counts, destinations, hazardous information, and freight discrepancies.
• Proficiency in customer service and documentation (bills of lading, dock receipts, manifests).
• Review, process, and send revised arrival notices when a manifest discrepancy report has been filed with the customer.
• Provide outturn reports, OS & D resolution.
• Handle door delivery and Customs clearance procedures.
• Execute CFS tasks if needed, including CFS manifests, segregation, in/out, and charge billing.
• Respond to customer requests regarding cargo diversion.
• Track and trace all inbound containers.
• Monitor exams, hold containers, and arrange billing.
• Manage claims handling.
• Maintain the LAX Ops mailboxes with the team to ensure prompt email processing.
• Hazardous certification preferred.
• Proficient in cargo utilization and loading with aptitude for cost analysis.

Skills, Knowledge and Expertise

• Comprehensive knowledge of LCL operations.
• Ability to handle multiple tasks simultaneously.
• Strong work under pressure and meet deadlines.
• Excellent data entry skills.
• Excellent verbal and written communication, organization, and attention to detail; thrives in a fast‑paced, customer‑service‑oriented environment.
• Works under pre‑established guidelines with immediate supervision.
• Reports to the Operations Supervisor.

Benefits

• Medical, dental, life and vision insurance.
• STD and LTD insurance.
• Flexible benefits account.
• Optional wellness program.
• Matching 401(k) plan.
• Positive, friendly atmosphere with opportunities for advancement and personal growth.

Shipco Transport is an Equal Opportunity Employer, welcoming applications from individuals of all abilities, backgrounds, and experiences.