LCC Program Assistant

OneWorld Community Health Centers, Inc.; Omaha (NE); Hybrid; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Tuition reimbursement

401(k)

Free fitness center

Job summary

OneWorld Community Health Centers, Inc. in Omaha, NE seeks a Program Assistant for the Learning Community Center. This full-time role handles front desk duties, registration, phone and email correspondence, and basic childcare support while supporting program participants and staff.

Qualifications include a high school diploma, proficiency in Microsoft Office, and bilingual English/Spanish communication. A valid driver’s license and clean driving record are required.

Qualifications

• Bilingual English/Spanish required for daily interactions.
• Proven strong communication skills and customer service mindset.
• Proficiency with Microsoft Office or willingness to learn.

Responsibilities

• Greet and assist visitors, register participants, and provide a welcoming experience.
• Screen walk-ins for eligibility and manage waiting lists or enrollment.
• Answer calls, emails, and mail; maintain calendar and data entry.
• Assist with class logistics, take minutes, and handle supplies and expenses.

Skills

Bilingual English/Spanish

Strong communication

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Job Details

Location: Omaha, NE 68107

Position Type: Full Time

Education Level: High School Equivalency

Job Category: Learning Community Center (LCC)

Three open positions (varying shifts)

Job Duties

• The Learning Community Center’s Program Assistant serves in an essential role to provide excellent customer service to fellow co-workers, program participants, and any visitors. The Program Assistant acts as an ambassador for the Learning Community Center (LCC). Primary responsibilities include: clerical tasks, front desk responsibilities, driving the company mini-bus, assisting with the childcare duties of the Center, and other duties as assigned.


• Greets and assists all visitors to the center. Welcomes parents and children in the program by name. Registers parents and children upon arrival and provides them with a communication device.


• Screens walk-ins for eligibility and places on the waiting list or schedules enrollment. Answers questions about the Learning Community Center and programs offered.


• Answers incoming telephone calls and routes as needed. Ensures phone and reception coverage during breaks. Answers emails and responds to faxes, voicemails, and mail in a timely fashion.


• Assists with tracking class attendance of participants and makes reminder phone calls as requested.


• Assists in data entry to keep the online database up to date. Manages and updates the Emergency and Medical Release binder and the No Photo/Video list.


• Assists with logistics for classes and meetings, including preparations and administrative functions. Takes minutes for staff meetings and other meetings as assigned. Prepares snacks and refreshments for classes and for special events as needed.


• Manages departmental supplies and orders. Picks up weekly snacks and other supplies by automobile. Creates, tracks, and submits disbursement requests and receipts for departmental expenses.

The tasks outlined above are intended to provide a general overview of the role and are not an exhaustive list of all duties, responsibilities, or job functions. Additional tasks may be assigned as needed to support the business, and responsibilities may evolve to meet the changing needs of the organization.

Qualifications

• High school diploma or equivalent required.


• Proficiency and experience with Microsoft Office products (Word and Excel) required, or the willingness to learn.


• Proficiency in both English and Spanish is required.


• Strong communication skills (written and verbal) required.


• Demonstrated ability to provide excellent customer service to both internal and external customers.


• Valid driver’s license and automobile insurance, with a clean driving record and completion of the Mini Bus Driver Safety class, required.


• Must be at least 26 years old. (This is an insurance requirement for the LCC minibus.)

Benefits

• Medical, Dental, and Life Insurance; Tuition Reimbursement; 401(k); free fitness center, and more.

You can make a difference – in your life and the lives of others.

OneWorld Community Health Centers, Inc. is committed to ensuring equal opportunity and non-discrimination in all hiring and employment practices. We are committed to equal treatment for all applicants and employees and will not discriminate based on age, race, color, ancestry, national origin, disability, sex/gender, gender identity, sexual orientation, religion, pregnancy, genetic information, veteran status, or any other basis protected by law.

Equal Opportunity Employer