Community Outreach Coordinator Little Learners

Thames Valley Council for Community Action; Norwich (CT); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

403B Retirement Plan

Medical, Dental, and Vision benefits

Paid holidays and vacation/sick time

Paid holidays & vacation

Job summary

A community action council in Norwich, Connecticut, seeks a candidate for a position focused on supporting the enrollment process for the Little Learners programs. The role includes marketing, recruiting, and managing intake applications while ensuring compliance with necessary standards. Candidates should have a High School Diploma with three years of experience in data management, strong computer skills, and excellent customer service abilities. Flexibility for evening and weekend events is required, and Spanish-speaking is preferred.

Qualifications

• Three years of experience in data entry and management.
• Strong computer skills and ability to learn new software.
• Excellent customer service and interpersonal skills.
• Flexibility to work evenings and weekends for community events.

Responsibilities

• Marketing, recruiting and processing intake applications.
• Ensuring compliance with licensing and accreditation standards.
• Making direct contact with families for referrals and scheduling.
• Support enrollment process in collaboration with Enrollment Manager; maintain compliance with licensing and funders.

Skills

Data entry

Data management

Customer service

Interpersonal skills

Flexibility for events

Bilingual (Spanish)

Education

High School Diploma or equivalent

Tools

Relevant software programs

Job description

Job Summary:

This position works within a team, having direct contact with clients, staff and community partners while working closely with the Enrollment Manager to support the enrollment process. Responsible for marketing, recruiting and completing the intake application process for potential eligible families into the Little Learners programs while ensuring compliance with licensing, funders and NAEYC accreditation. The intake process will include making direct contact with families and local agencies for referrals and scheduling, while ensuring all intake data is accurate, complete, readable, and scanned into the data base system. Being able to use various softwares and having a detail comprehensive approach is a critical component to this position.

Benefits:

• 403B Retirement Plan
• Medical, Dental, Vision, Life & Accidental Death benefits, short-term disability, long-term disability and voluntary benefits
• 13 paid Holidays, vacation/sick time

Required Skills:

QUALIFICATIONS:

• High School Diploma or equivalent with three years of experience in data entry, data management and interacting with others.
• Must possess strong data management and computer skills, including the ability learn and utilize relevant software programs.
• Excellent customer service and interpersonal skills.
• Must have flexibility to work evenings and weekends for community events as needed.
• Obtain a TVCCA Staff Statement of Good Health.
• Possess a valid driver’s license, good driving record and daily access to a reliable and insured motor vehicle.
• Spanish speaking preferred.

Required Experience:

QUALIFICATIONS:

• High School Diploma or equivalent with three years of experience in data entry, data management and interacting with others.
• Must possess strong data management and computer skills, including the ability to learn and utilize relevant software programs.
• Excellent customer service and interpersonal skills.
• Must have flexibility to work evenings and weekends for community events as needed.
• Obtain a TVCCA Staff Statement of Good Health.
• Possess a valid driver’s license, good driving record and daily access to a reliable and insured motor vehicle.
• Spanish speaking preferred.