Lawn Care Service Leader - Train, Coach & Grow Team

TruGreen Limited Partnership; St. Charles (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Company-matching 401(k)

Career growth opportunities

Job summary

TruGreen Limited is seeking a Service Supervisor to recruit, train, and supervise a team of lawn care specialists. You will coach staff to deliver high‑quality service and help customers remain loyal by exceeding expectations.

The role emphasizes evaluating service delivery, reducing cancellations, coordinating schedules, and developing personnel through ongoing training. A valid driver’s license and willingness to travel locally are required, with opportunities for career growth within TruGreen.

Qualifications

• Requires associate degree and 2+ years supervisory experience.
• Must have strong communication and leadership skills.
• Willingness to travel locally and possess a valid driver's license.

Responsibilities

• Recruit, interview, and staff service personnel.
• Coach and develop field staff for customer satisfaction.
• Evaluate service quality and minimize complaints.
• Plan training and ensure safety policies and procedures.
• Coordinate information flow between customers and field technicians.
• Monitor schedules and production/sales goals.

Skills

Team leadership

Coaching

Recruitment

Communication

Training

Supervisory experience

Customer service

Education

Associate degree in business-related discipline

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

TruGreen Limited is seeking a Service Supervisor to recruit, train, and supervise a team of lawn care specialists. You will coach staff to deliver high‑quality service and help customers remain loyal by exceeding expectations.

The role emphasizes evaluating service delivery, reducing cancellations, coordinating schedules, and developing personnel through ongoing training. A valid driver’s license and willingness to travel locally are required, with opportunities for career growth within TruGreen.