Lawn Care Service Leader | Develop Teams & Deliver Excellence

TruGreen Limited; Mentor (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) matched by company

Growth opportunities and other perks

Job summary

TruGreen Limited is seeking a Service Manager to recruit, train, and supervise a team of lawn care specialists in Mentor, Ohio. The role focuses on coaching staff to exceed customer expectations and improve retention, while coordinating field operations to align with company goals.

The position requires leadership, strong communication, and the ability to develop procedures that reduce complaints and improve service delivery across multiple crews.

Qualifications

• Associate’s degree in a business-related discipline with 2+ years in lawn/horticulture or related field.
• 2+ years of supervisory management experience required.
• Bachelor’s degree and sales experience are preferred.
• Must travel locally.
• Valid driver’s license and current auto insurance.

Responsibilities

• Evaluate service quality and develop procedures to minimize complaints.
• Coach and develop lawn specialists and trainees.
• Recruit, interview, and staff the service team.
• Plan and conduct training for service personnel.
• Supervise technicians to meet service goals and maintain safety policies.
• Prepare schedules and monitor duties for efficiency.
• Lead daily/weekly management meetings.

Skills

Communication

Leadership

Time management

Sales planning

Business process analysis

MS Office

Education

Associate's degree in business-related discipline

Bachelor’s degree (preferred)

Tools

MS Office (Word, Excel, Outlook, PowerPoint)

Job description

TruGreen Limited is seeking a Service Manager to recruit, train, and supervise a team of lawn care specialists in Mentor, Ohio. The role focuses on coaching staff to exceed customer expectations and improve retention, while coordinating field operations to align with company goals.

The position requires leadership, strong communication, and the ability to develop procedures that reduce complaints and improve service delivery across multiple crews.