Law Library Services Associate (On-Site)

Illinois-Institute-of-Technolog; Chicago (IL); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403(b) retirement plan with university

Tuition assistance

Job summary

Illinois Institute of Technology in Chicago seeks a Library Services Associate to support circulation, ILL, reserves, and daily Law Library operations at the Chicago-Kent Law Library. The role emphasizes responsive service, timely access to resources, and maintaining an organized, welcoming environment.

The position reports to the Head of Access and Technical Services and requires strong customer service skills, collaboration, and the ability to work with Modern library systems including Alma

Qualifications

• Associate degree or two years of college or equivalent experience.
• Minimum two years of relevant library or customer service experience.
• Strong customer service, communication, organization, accuracy, and prioritization skills.
• Ability to work independently and collaboratively within established procedures.
• Proficiency with Microsoft Word, Excel, Outlook, and general office technology.

Responsibilities

• Borrowing, lending, and resource-sharing requests through WorldShare, I-Share, Alma, and related systems; material retrieval, preparation, packaging, receiving, tracking, and processing.
• Faculty research support; document delivery, scanning, faculty requests, and physical and digital course reserves.
• Circulation and service desk operations; checkouts, returns, renewals, holds, study room reservations, patron inquiries, printing, scanning, and basic technology assistance.
• Opening and closing/keyholder responsibilities.
• General Law Library environment, facility, technology, security, and operational support.
• Law Library projects, initiatives, special programs, and other duties as assigned.

Skills

Customer service

Communication

Organization

Independent work

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

Associate degree or 2 years college

Tools

Alma

OCLC WorldShare

Interlibrary Loan (ILL) systems

Job description

Illinois Institute of Technology in Chicago seeks a Library Services Associate to support circulation, ILL, reserves, and daily Law Library operations at the Chicago-Kent Law Library. The role emphasizes responsive service, timely access to resources, and maintaining an organized, welcoming environment.

The position reports to the Head of Access and Technical Services and requires strong customer service skills, collaboration, and the ability to work with Modern library systems including Alma