Library Access Services Manager: Lead ILS & Operations

Fllib; Fox Lake (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Competitive PTO package

Full time 37.5 hours per week

Job summary

Fllib in Illinois is seeking an Access Services Manager to lead the Access Services Department, coordinate ILS and ILL workflows, and drive policies and initiatives for library programs and services.

The position requires an MLS, 2+ years supervising library technical services and ILS management, and a strong commitment to customer service. It also involves managing daily workflows, staff, and external partnerships, including evenings and weekends.

Qualifications

• ALA accredited MLS required.
• 2+ years supervisory library technical services and ILS management.
• Experience in a public library setting preferred.
• Bilingual ability is a plus and nights/weekends availability.

Responsibilities

• Oversees receiving, cataloging, classification, processing and circulation of all materials.
• Manages the ILS and serves as main contact for system issues.
• Provides admin oversight for bibliographic databases and resource sharing.
• Performs original cataloging as needed.
• Oversees department tech like website and phone systems.
• Prepares and evaluates monthly/annual statistics.
• Oversees hiring, training, and evaluation of staff.
• Collaborates across departments and attends professional meetings.
• Acts as in-charge during shifts, reallocating staff and coordinating with emergencies.

Skills

Exemplary customer service

Patience and empathy

Effective communication

Leadership and team-building

Willingness to learn

Public accessibility and diplomacy

Education

ALA accredited Master’s degree in Library and Information Science

Tools

Integrated Library System (ILS)

Job description

Fllib in Illinois is seeking an Access Services Manager to lead the Access Services Department, coordinate ILS and ILL workflows, and drive policies and initiatives for library programs and services.

The position requires an MLS, 2+ years supervising library technical services and ILS management, and a strong commitment to customer service. It also involves managing daily workflows, staff, and external partnerships, including evenings and weekends.