Law Library Service Desk Associate (Student)

Liberty University; Lynchburg (VA); On-site; USD 15,000 - 21,000; Part time

Job summary

Liberty University’s Ehrhorn Law Library seeks a part-time Library Service Desk Assistant to provide courteous service to students, faculty, and staff. You will answer questions, help locate resources, reserve study rooms, and support daily desk operations.

The role requires respectful communication, reliability, teamwork, and adherence to university policies while helping users access print and digital resources.

Qualifications

• Grade point average of 3.0 or above preferred.
• One semester of college education required.
• Federal Work Study status preferred.
• Previous customer service experience preferred.
• Some knowledge of the Library of Congress classification and call number system preferred.

Responsibilities

• Answers library user questions in person and on the phone, reserves study rooms, and locates resources for checkout or in-library use.
• Maintains library spaces by hourly counts, reshelving and shifting books, checking printer supplies, reading shelves, updating texts, and cleaning the library.
• Performs duties to maintain a clean, clutter-free environment for study.
• Completes special projects assigned by the Access Services Coordinator/Supervisor.
• Keeps a vigilant posture while staffing the Library Service Desk to identify patrons needing assistance or exhibiting problematic behavior.
• Demonstrates ability to work with diverse populations and support an inclusive environment.
• Adheres to Liberty University policies and dress code.
• Works as a team member, embracing LU’s Christian model and Mission – Training Champions for Christ.

Skills

Customer service

Communication

Organizational skills

Attention to detail

English proficiency

Education

One semester of college education

GPA 3.0 or above

Federal Work Study preferred

Tools

Library of Congress classification

Call number system knowledge

Job description

Liberty University’s Ehrhorn Law Library seeks a part-time Library Service Desk Assistant to provide courteous service to students, faculty, and staff. You will answer questions, help locate resources, reserve study rooms, and support daily desk operations.

The role requires respectful communication, reliability, teamwork, and adherence to university policies while helping users access print and digital resources.