Library Desk Assistant: Customer Service & Research Help

Liberty University, Inc.; Lynchburg (VA); On-site; USD 16,531 - 20,664; Part time

Job summary

Liberty University, Inc. is seeking a part-time Student Worker Assistant for the Jerry Falwell Library in Lynchburg. This role involves delivering exceptional customer service, conducting communication, and assisting with library operations while adhering to University policies.

The ideal candidate must be a current student in good academic standing, have strong organizational skills, and be available to work 12–18 hours per week, including mornings and special events.

Qualifications

• Must be a current student and maintain good academic standing.
• Federal Work Study approval is preferred.
• Must be able to communicate in English effectively.

Responsibilities

• Deliver excellent customer service at the library.
• Answer library customer queries related to direction, research, and technology.
• Maintain a clean and organized service environment.

Skills

Communication and comprehension

Public communication skills

Organizational skills

Problem solving

Education

Current student in good academic standing

GPA 3.0 or above (preferred)

One year of college education (preferred)

Previous customer service experience (preferred)

Second language proficiency (preferred)

Job description

Liberty University, Inc. is seeking a part-time Student Worker Assistant for the Jerry Falwell Library in Lynchburg. This role involves delivering exceptional customer service, conducting communication, and assisting with library operations while adhering to University policies.

The ideal candidate must be a current student in good academic standing, have strong organizational skills, and be available to work 12–18 hours per week, including mornings and special events.