Law Firm Systems Administrator - Microsoft 365 & Security

BOWLES RICE LLP

Charleston (WV)

On-site

USD 80,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Health, dental, vision insurance

401(k) plan with profit sharing

Job summary

BOWLES RICE LLP is seeking a skilled Systems Administrator to support and enhance its technology environment across the firm’s offices in West Virginia and beyond. The role focuses on Microsoft 365, identity and access management, endpoint management, and secure, reliable systems to help attorneys, paralegals, and staff work efficiently with modern legal tools.

The ideal candidate brings hands-on experience with Windows Server, Active Directory, Intune, Entra ID, and security best practices,

Qualifications

Five or more years of systems administration or related IT experience.
Hands-on experience administering Microsoft 365, Microsoft Entra ID, Exchange Online, SharePoint Online, Teams, and OneDrive.
Experience managing Windows endpoints with Intune, Autopilot or comparable tooling.
Working knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP, networking fundamentals, backup systems, and patch management.
Ability to troubleshoot complex issues involving user accounts, permissions, mail flow, endpoint configuration, connectivity, applications, and cloud services.

Responsibilities

Administer and support Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive, Teams, Teams Phone, Microsoft Purview, and related collaboration tools.
Manage users, groups, permissions, conditional access, multifactor authentication, and identity lifecycle processes in Microsoft Entra ID.
Deploy, configure, and maintain Windows endpoints using Microsoft Intune, configuration profiles, compliance policies, application deployment, and endpoint security baselines.
Maintain Windows Server environments, Active Directory, Group Policy, DNS, DHCP, file services, print services, certificates, and related infrastructure.
Monitor system health, performance, patching, capacity, availability, and backup status across cloud and on-premises systems.
Support cybersecurity initiatives, including vulnerability remediation, endpoint protection, email security, access reviews, logging, alert triage, and incident response coordination.
Provide Tier 2 and Tier 3 escalation support for attorneys, staff, and IT team members, with a focus on responsiveness, professionalism, and clear communication.
Support legal technology platforms such as document management, PDF tools, litigation support applications, template tools, and Microsoft Office add-ins.
Assist with technology projects, migrations, upgrades, vendor coordination, testing, documentation, and change management.
Create and maintain accurate technical documentation, standard operating procedures, asset records, and knowledge base articles.