Law Firm Office Services Specialist

IST Management; Chattanooga (TN); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Annual raise

Paid vacation

Advancement opportunities

Job summary

IST Management Services is seeking a Law Firm Office Services Team Member to support attorneys, paralegals, and legal assistants in a fast-paced environment. The role emphasizes high-end customer service, copy/mail tasks, and professional conduct.

This full-time position offers on-the-job training, potential advancement toward supervisory roles, and an opportunity to grow into management positions. Annual raise and paid vacation are included as part of the benefits package.

Qualifications

• Excellent customer service skills.
• High School Diploma or GED required.
• Exceptional attention to detail.
• 1 year of experience in a professional office or copy/mail center is a plus.
• Experience processing/sorting mail and working in hospitality is beneficial.
• Experience making copies.
• Ability to lift up to 50 lbs.
• Excellent attendance and reliability.

Responsibilities

• Operate mailing, copy, scanning and fax equipment.
• Manage conference rooms.
• Maintain high levels of customer care with a friendly, cooperative attitude.
• Perform typing, data entry, filing, and other administrative tasks.
• Handle shipping & receiving and order supplies.
• Cross-train and maintain logs and reporting documentation.
• Support team and perform other duties as assigned.

Skills

Customer service

Attention to detail

Independent work

Team player

Education

High School Diploma or GED

Job description

Overview

Consider a new career today as a Law Firm Office Service Specialist with IST Management Services, the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

The Opportunity

IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions.

Hourly Compensation

$15.00hr - $15.00hr

FULL TIME - HOURS

Monday - Friday: 9:00am - 6:00pm

• ANNUAL RAISE WITH 2 WEEKS PAID VACATION!!!!!
• GREAT ADVANCEMENT OPPORTUNITIES & GROW INTO MANAGEMENT POSITION!!

Check out istmanagement.com for more info on us!

Responsibilities

The Law Firm Office Services Team Member is responsible for supporting legal assistants, paralegals and attorneys in a professional legal environment. Ideal candidates have high end customer service skills, copy/mail experience, and have the ability to work well in a fast-paced environment.

Duties include but not limited to

• Operating mailing, copy, scanning and fax equipment
• Managing the conference rooms
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Typing correspondence, filing, copying, data entry, word processing, sending and receiving faxes, sorting mail and other administrative tasks as assigned
• Shipping & Receiving
• Ordering supplies
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Participate in cross-training Maintain all logs and reporting documentation; attention to detail
• Perform other tasks as assigned

Qualifications

• Must have excellent Customer Service skills
• High School Diploma or equivalent (GED)
• Exceptional attention to detail
• 1Yr experience working in a professional office or copy/mail center a HUGE plus
• Experience processing/sorting mail; Experience working in hospitality environment
• Experience making copies
• Able to lift 50lbs
• Excellent attendance - reliable; Ability to work independently and in a team setting

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [e-mail].

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.