Law Firm Desktop Engineer - End-User IT Support

Jackson Walker LLP; Dallas (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading law firm in Texas is seeking a full-time Desktop Engineer to provide outstanding end-user technology support. The role involves managing assets, troubleshooting technical issues, and supporting a professional environment. Ideal candidates should have 3+ years of experience and a degree in information technology. This position is based in Dallas, Texas, and offers a dynamic work environment.

Qualifications

• 3+ years of experience in desktop support or engineering experience.
• Ability to communicate effectively in person, over the phone and through written correspondence.
• Excellent interpersonal skills and ability to work collaboratively.

Responsibilities

• Provide onsite and remote support for attorneys and staff.
• Maintain and reconcile asset inventories across assigned firm locations.
• Diagnose and resolve hardware, software, peripheral issues.

Skills

Windows OS

Microsoft 365

Remote access tools

Technical troubleshooting

Interpersonal skills

Education

Associate or bachelor’s degree in information technology

Tools

Service Now

PowerShell

Active Directory

Job description

A leading law firm in Texas is seeking a full-time Desktop Engineer to provide outstanding end-user technology support. The role involves managing assets, troubleshooting technical issues, and supporting a professional environment. Ideal candidates should have 3+ years of experience and a degree in information technology. This position is based in Dallas, Texas, and offers a dynamic work environment.