Laundry & Customer Experience Specialist

Speed Queen Laundry; Pasadena (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Speed Queen Laundry in Pasadena, TX is seeking a Customer Service Representative to assist customers with payment systems, machine selection, and wash/dry/fold orders while maintaining a clean, safe store.

The role emphasizes friendly service, safety, proper upkeep, and adherence to policies. You will process sales, educate customers, and handle routine store duties, including weekends.

Qualifications

• Experience in customer service preferred.
• Able to communicate clearly with customers.
• English proficiency required.
• Prior cash/payment system experience is a plus.

Responsibilities

• Assist customers with payment systems, machine selection, and wash/dry/fold orders.
• Maintain store safety and security.
• Keep store clean and presentable at all times.
• Report maintenance issues to management.
• Process sales and educate customers on products.
• Follow all policies and procedures.
• All other duties as assigned.

Skills

Customer service

Communication skills

English proficiency

Multi-tasking

Customer relationship building

Basic computer skills

Education

High School Diploma/GED

Job description

Speed Queen Laundry in Pasadena, TX is seeking a Customer Service Representative to assist customers with payment systems, machine selection, and wash/dry/fold orders while maintaining a clean, safe store.

The role emphasizes friendly service, safety, proper upkeep, and adherence to policies. You will process sales, educate customers, and handle routine store duties, including weekends.