Laundry Attendant - Embassy Suites by Hilton Dorado del Mar Beach Resort

Hilton; Dorado (PR); On-site; USD 10,000 - 60,000; Full time

Job summary

Embassy Suites Dorado del Mar Beach Resort is seeking a Laundry Attendant responsible for supporting laundry operations and providing excellent guest services. Ideal candidates should have at least one year of laundry and customer service experience, exhibit strong communication skills, and maintain a positive attitude in a team-oriented environment. Join a leading hospitality company dedicated to exceptional experiences for both guests and team members.

Benefits

Go Hilton travel program: 100 nights of discounted travel

Access to pay through DailyPay

Hilton Shares employee stock purchase program

Mental health resources including free counseling

Comprehensive Health Insurance coverage

Best-in-Class Paid Time Off (PTO)

401K plan with company match

Qualifications

• At least 1 year of Laundry and Customer Service experience.
• Bilingual in Spanish and English.

Responsibilities

• Support laundry operations and respond to guest requests.
• Complete wash cycles, folding linens, and manage storage.
• Ensure compliance with hotel security and health regulations.

Skills

Customer Service

Attention to Detail

Organization

Job description

The privateEmbassy Suites Dorado del Mar Beach Resortis looking for their nextLaundry Attendantto join their team.

Embassy Suites Dorado del Mar Beach Resort’sprivate beachfront rests on Puerto Rico's northern coast, looking out over the Atlantic Ocean, 10 minutes away from Manuel Morales Beach and central San Juan is 21 miles from the door. Relax in our outdoor lagoon-style pool with ocean views, and join us for made-to-order breakfast and complimentary evening receptions.

Ideal Candidate will have at least 1 year of Laundry and Customer Service experience andwill be able to communicate and understand the Spanish and English language.

Shift Pattern:Full Availability. Rotating shifts throughout the week.

Pay Rate:$11.00 per hour

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As a Laundry Attendant, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. A Laundry Attendant will also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure support is provided to the laundry function when required
• Complete wash cycles, folding of linen and correct storage
• Manage guest requests in line with company brand standards and one call delivery deadline
• Greet guests in public areas and rooms in a warm and friendly manner
• Provide laundry, pressing, sewing, and other similar services to guests
• Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
• Maintain linen room and uniform store - Ensure floors are stocked with the correct amount of each linen items
• Ensure chemicals are used and stored correctly
• Report maintenance and hazard issues
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Laundry Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on own or in teams
• Respond to guest requests and deliver high levels of service
• Methodical and well organised

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous laundry experience
• Experience in a similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!