Banquet Server (Part-Time) - Embassy Suites by Hilton Dorado del Mar Beach Resort

Hilton; Dorado (PR); On-site; USD 10,000 - 60,000; Full time

Job summary

Embassy Suites Dorado del Mar Beach Resort is seeking a Banquet Server to provide excellent guest service. Ideal candidates bring at least one year of experience, good communication skills, and a commitment to high customer service standards. Full availability, including weekends and holidays, is required.

Qualifications

• At least 1 year of Banquet Server experience.
• Ability to communicate in Spanish and English.

Responsibilities

• Serve guests in a friendly, timely, and efficient manner.
• Manage guest queries and ensure knowledge of menu offerings.
• Follow Hilton Grooming standards and comply with safety regulations.

Skills

Customer Service

Communication

Positive Attitude

Job description

The privateEmbassy Suites Dorado del Mar Beach Resortis looking for their nextBanquet Serverto join their team.

Embassy Suites Dorado del Mar Beach Resort’sprivate beachfront rests on Puerto Rico's northern coast, looking out over the Atlantic Ocean, 10 minutes away from Manuel Morales Beach and central San Juan is 21 miles from the door. Relax in our outdoor lagoon-style pool with ocean views, and join us for made-to-order breakfast and complimentary evening receptions.

Ideal Candidate will have at least 1 year of Banquet Server and Customer Service experience and will be able to communicate and understand the Spanish and English language.

Shift Pattern: Full Availability. Rotating shifts throughout the week. Weekends and Holidays are Required.

Pay Rate:$5.25 per hour

What will I be doing?

As a Banquet Server, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess (Server) will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely, and efficient manner
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Banquet Server serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!