Laundry Attendant - Embassy Suites by Hilton Dorado del Mar Beach

Hilton Global in; Dorado (PR); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Laundry Attendant for its beachfront resort in Puerto Rico. This full-time position offers the chance to work in a vibrant environment where you'll support laundry operations, manage guest requests, and ensure high-quality service. With a commitment to employee well-being, the company provides an array of benefits including medical coverage, paid time off, and opportunities for career growth. Join a passionate team that values integrity, teamwork, and exceptional guest experiences, and be part of a legacy that has defined hospitality for over a century.

Benefits

Access to DailyPay

Medical Insurance Coverage

Mental health resources

Best-in-Class Paid Time Off

Go Hilton travel program

Parental leave

Debt-Free Education

401K plan and company match

Employee stock purchase program

Career growth and development

Qualifications

• Previous laundry experience is preferred.
• Must be comfortable in a fast-paced environment.

Responsibilities

• Support laundry operations and provide pressing and sewing services.
• Manage guest requests and ensure high standards of service.
• Maintain linen room and comply with health and safety regulations.

Skills

Laundry experience

Customer service

Fast-paced environment adaptability

Job description

Laundry Attendant - Embassy Suites by Hilton Dorado del Mar Beach (Finance)

Join the Housekeeping and Laundry team at the Embassy Suites Dorado del Mar Beach Resort, beachfront leisure on Puerto Rico's beautiful coast! We're expanding our team and searching for a Full-Time Laundry Attendant. Our private beachfront resort rests on Puerto Rico's northern coast, looking out over the Atlantic Ocean. Manuel Morales Beach is 10 minutes away, and central San Juan is 21 miles.

Ideal candidates have previous laundry experience, experience in a similar role, and are comfortable working in a fast-paced environment.

Shift Pattern: 8-Hour shift between the hours of 7:30AM-11PM, must have full availability

Pay Rate: $11 per hour

The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Laundry Attendant, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. A Laundry Attendant will also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure support is provided to the laundry function when required
• Complete wash cycles, folding of linen and correct storage
• Manage guest requests in line with company brand standards and one call delivery deadline
• Greet guests in public areas and rooms in a warm and friendly manner
• Provide laundry, pressing, sewing, and other similar services to guests
• Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
• Maintain linen room and uniform store - Ensure floors are stocked with the correct amount of each linen item
• Ensure chemicals are used and stored correctly
• Report maintenance and hazard issues
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision 'to fill the earth with the light and warmth of hospitality' unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!